Lead Housekeeping Attendant

Description

EVS Lead Housekeeping Attendant
Starting at $18.54 an hour/ based on years of experience

Available Schedule (subject to change): 
Full Time / Monday - Friday / 8:00am-4:30pm

Location:

Royal Oaks Retirement Community

10015 W. Royal Oak Road

Sun City, AZ 85351

Cross streets are 99th and Grand Avenue

Position Summary: 

Under the direct supervision of the Environmental Services Manager and Supervisor, is responsible for a wide range of duties, such as training attendants, serving alongside staff, and the daily operations of the housekeeping services to ensure offices, homes and other specified areas are kept in clean condition to ensure compliance with state health and safety regulations.  

Brief Overview of Major Duties:

• Ensure cleaning responsibilities of Attendant are met to include all areas from ceiling to floor. Provide real-time coaching and corrective guidance when procedures are not followed.
• Ensure that resident cleaning schedules are completed by the Attendants on time. 
• Inspects the cleanliness of resident’s homes, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met on a daily, weekly, monthly, and yearly basis. 
• Documents inspection form to hold Attendants accountable and use these as recognition or re-training tools.
• Train and instructs all Attendants on cleaning processes, chemical use, safety precautions. Advise Attendants on how to keep carts clean, supplies stocked and supply closets clean and tidy at all times.
• Reports damage, equipment issues or areas that need further attention to the appropriate department via Worxhub software system.
• Report staff concerns and supply order requests to Manager and Supervisor as needed. 
• Responsible for distribution of housekeeping supplies and equipment. Orders and stocks various supplies for the Attendants as needed.
• Assists the Manger or Supervisor in inventory management
• Observes precautions required to protect the residents’ property, and reports damage, theft, and found articles to supervisor.
• Cleans garden and assisted living homes, apartments, rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so that health standards are met.
• Empties wastebaskets and transports other trash and infectious waste to designated disposal areas.
• Sweeps, scrubs, and polishes floors using brooms and mops.
• Dusts and polishes furniture and equipment.
• Keeps storage areas and carts well stocked, clean, and organized.
• Replenishes supplies such as toilet tissue, paper towels, and hand cleaners/soap.
• Sorts clothing and other articles, loads washing machines, and irons and folds dried items.
• Washes windows, walls, ceilings, and woodwork, waxing and polishing as needed.
• Monitor and respond to incoming radio calls and dispatch Attendants when necessary. 
• May need to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees when needed. 
• May need to operate/drive a golf cart for the purpose of transporting supplies around campus as needed. This may also include transporting employees when needed. 
• Perform other duties as assigned.

Requirements

Required Skills/Abilities:

• Has knowledge of custodial, housekeeping, laundry operations, and floor care.
• Has ability to read, understand, follow and enforce safety procedures.
• Is organized, able to multi-task, think creatively and adapt to different situations.
• Preferably has knowledge on using iPad. Training will be provided.
• Must be able to complete training on computer and/or other devices.
• Maintain competency in the position and knowledge of trade/industry advances and new technologies.
• Must be able to effectively communicate in English with all levels of staff, residents, and guests. 

Education and Experience:

• Preferably has a high school diploma or GED equivalent.
• Must have lead custodial or housekeeping experience.

Licenses and Certifications:

• Has current and valid Fingerprint clearance card or can apply for one within 20 days of hire.
• If the above driving duties apply, has current, valid driver’s license. Driving record must meet the criteria set forth by Royal Oaks’ insurance carrier. 

Physical Requirements:

• Is able to carry/lift/push/pull up to 25 pounds. 
• May need to operate a fire extinguisher.
• Is able to assist in evacuation procedures. 
• See additional Physical/Cognitive Requirements & Work Environment information below.

Essential Functions:

• Physical: climbing to include legs and arms, kneeling, lifting/moving, carrying/transporting, walking/traversing or moving, standing/stationary position, bending, reaching forward and above shoulder level, pulling, pushing, fine manipulation (pen, using a mouse), gross/total manipulation (firm hand grasping, twisting), twisting, stooping
• Cognitive: oral and written communication, work under time constraints, concentrate amid distractions, ensure accuracy of details, remember names and details, problem solve, work rapidly, examine/observe details, analytical ability, work within minimal errors, reason (make sense of things)
• Environmental: inside, outside, toxic or caustic chemicals, dirty, odors, fumes, working with others, working around others, working alone, dusty

Hiring Process:

• Pre-employment Drug Screening
• Criminal Background Check
• Adult Protective Services (APS) Registry Check
• Fingerprint Clearance Card (we can assist)
• Employment Verification
• TB Testing
• Royal Oaks is a Drug Free Workplace. Royal Oaks conducts pre-employment, random and reasonable suspicion drug testing in accordance with its drug-free workplace policy. Royal Oaks' general hiring policy does not discriminate against registered medical marijuana cardholders. However, in accordance with A.R.S. 23-493.06 Royal Oaks may decline to employ or to continue to employ persons in safety-sensitive positions based on the results of drug testing.
• Royal Oaks does not discriminate in hiring or employment against holders of Arizona's Medical Marijuana card, although we do prohibit marijuana use on premise.   Although Arizona has legalized recreational marijuana use as well as medical use, the law creates no employment protections for applicants or employees who are recreational marijuana users.  Royal Oaks will require a drug screen for all applicants who accept a job offer and may decline those applicants who are positive for marijuana without a Medical Marijuana card.  Royal Oaks will continue to prohibit all employees from using, selling, possessing, or being impaired by marijuana in the workplace and while on duty.

Incredible Benefits!

• Get Health Benefits Fast – Medical, dental, vision benefits start the first day after the month you're hired! (Full-time only)
• Employee Assistance Program (EAP) – Access to mental health support, legal counseling, financial coaching, and more through Talkspace and other resources.
• Choice of Two Affordable Medical Plans – Starting as low as $82/ paycheck for employee-only coverage (Full-time only). 
• On-Campus Medical Providers – Convenient healthcare options right at your workplace.
• Six Annual Paid Holidays – Enjoy time off to recharge with paid holidays throughout the year.
• Generous Paid Time Off (PTO) – Start accruing PTO from day one, with up to 3 weeks in your first year (Full-time only).
• Cash in Unused PTO Hours – Convert unused PTO into cash (limits and details apply).
• Volunteer Time Off (VTO) – Get 4 hours of paid VTO annually to give back to your community, without using your PTO.
• Referral Bonus – Earn up to $600 for each friend you refer who gets hired – and there’s no limit to how many people you can refer!
• Tuition Reimbursement – Receive up to $5,000 annually in tuition reimbursement to support your educational goals.
• Career Growth Opportunities – We promote from within! Last year, we proudly promoted over 30 employees.
• FREE Fitness Center Access – Stay healthy with on-site gym facilities or enjoy gym reimbursement up to $200 annually.
• Annual Shoe Reimbursement – Get up to $40 annually for work shoes to keep you comfortable and stylish.
• Uniform & Reimbursement – Uniforms provided or reimbursed for many positions.
• Covered Parking – Convenient parking at no extra cost.
• Employee Meal Discount – Enjoy 20% off meals while at work.
• Free Starbucks Coffee – Fuel up with free Starbucks coffee anytime!
• Exclusive Employee Discount Program – Save big on travel, electronics, entertainment, and more!
• Retirement Plan with Matching – Save for the future with a retirement plan offering 4%-10% matching contributions.

Royal Oaks Awards:

2024 Senior Care's Best Places to Work from WeCare Connect 

2022 ICAA NuStep Beacon Award / Top 25 'Best in Wellness' Senior Living Communities in North America

2021 National Association of Home Builders (NAHB), GOLD AWARD - Category 55+ Design Awards / Best Service Enriched Community on the Boards Inspirata Pointe at Royal Oaks 

Disclaimer: This job posting is intended as a general summary of duties and responsibilities. A comprehensive job description is available upon request.