Public Safety Manager

Detailed class specification click Here. 

• Prepares and monitors the department's budget; drafts comprehensive agenda reports and correspondence for City Council and Public Safety Commission; researches related grant opportunities, prepares related grant proposals, and administers current grant awards; conducts special research and projects.
• Manages and participates in the development and implementation of the goals and objectives as they relate to the overall department and divisions within; ensures staff workload is completed accurately and efficiently; ensures staff follow-up as it relates to community requests for service; reviews, monitors and analyzes the effectiveness of service delivery; develops training programs, implements policies and procedures.
• Plans, coordinates, directs and oversees the services and activities of the department. Identifies work assignments, projects and programs; monitors workload; evaluates work productivity, methods and procedures; assesses community needs and trends; directs appropriate department strategies.
• Identifies solutions to issues relating to community calls for service; reports activity to staff and multi-agency groups; directs staff to take action to address pending issues; communicates with residents regarding further investigation and follow-up; identifies other solutions to address reported issues; provides feedback to staff and community. 
• Participates in regular meetings with L.A. County Sheriff's officials and liaisons to address public safety-related matters; attends weekly meetings with department supervisors, specialized Sheriff task forces, and multi-agency task forces.
• Ensures office and field staff provide appropriate response to the community; manages calls for service records; oversees logs and documentation; monitors radio traffic; establishes and maintains positive relationships with City Council, Commissions, community service groups and residents.
• Manages and directs staff to properly schedule and hire Public Safety Officers (PSOs) to ensure deployment for daily tasks.
• Maintains and oversees the purchasing of all Public Safety Department equipment.
• Provides professional development for the Public Safety Officer Ill and subordinate staff by creating training and mentoring opportunities.
• Prepares and presents oral and written reports on Public Safety-related programs and enforcement activity, and other duties as assigned

• Vehicle Abatement Program
• Parking Enforcement Program
• Facility Security Program
• Special Event liaison for Recreation and Park Services during approval process
• Employee Training Programs

• Participate in developing and maintaining the City's strategic emergency management plan and supporting plans and procedures; monitor and analyze trends in emergency management planning and recommend improvements in emergency preparedness, response and recovery; consolidate the strategic emergency management plan with the City's standardized emergency management program and related databases and records; 
• Write memos, City Council Reports, Damage Reports, and other administrative reports. 
• Maintain, update and organize the City’s EOC. During emergencies, provide support and assistance to the City’s Incident Commander and oversee the EOC's operations.
• Develop, maintain, and update the City’s Local Hazard Mitigation Plan, Emergency Operations Plan, Strategic Emergency Management Plan and all supporting policies and procedures, including Continuity of Government, Continuity of Operations and others.
• Analyze and monitor trends in emergency management; recommend and implement improvements to ensure the City is well prepared for all hazards, advises departments on their emergency plans and coordinate interdepartmental activities.
• Prepare and conduct practice exercises on a schedule basis to evaluate and improve the City’s ability to respond to disasters and emergencies.
• Ensure the proper maintenance, training and development of emergency personnel, including disaster volunteer resources such as Community Emergency Response Team (CERT).
• Develop, utilize and expand emergency warning and notification systems and capabilities.
• Stockpile, inventory, and maintain disaster supplies and equipment.
• Develop organizations of trained volunteers among civilian populations, such as Advanced Community Emergency Response Teams (ACERT).
• Provide training and required certification and preparation of all City personnel to sufficiently respond to emergencies, including those emergencies requiring activation of the EOC; 
• Monitor potential emergencies and disasters and notify appropriate personnel; regularly maintains the EOC and ensures equipment is in working order; 
• During emergency and disaster situations take direction from and support the work of the City Incident Commander; oversee and support the functioning of the EOC; coordinate and participate in recall of employees and other support resources; ensure that each EOC position is staffed and that personnel are trained to perform assigned duties; 
• Serves as the City’s liaison on emergency preparedness issues with the United States Federal Emergency Management Agency, the State of California Office of Emergency Services, the Los Angeles County Office of Emergency Management, Area E, and other local municipalities; 
• Follows emergencies, facilitate preparation of FEMA/OES financial reimbursement claims, maintains required documentation and prepares After Action Reports and critiques; 
• Research, develop, apply for, allocate and implement grant funding to enhance the City’s ability to respond to disasters and emergencies; manage grant programs and projects; maintain eligibility requirements for county, state and federal financial reimbursement programs; 
• Maintain and develop strong working partnerships with local, State, and Federal agencies; 
• Represent the City with local and state regulatory agencies, utility and other services, planning committees, and media representatives; provide briefings, develop written literature and presentations to inform the public;
• Perform a variety of administrative, operational, research and analytical duties in support of the program; develop reports, recommended policies, procedures, and forms; 
• Manages the emergency preparedness budget; recommends and monitors expenditures;
• Investigates complaints and responds to inquiries about the emergency management plan; 
• Maintains inventory of supplies for Emergency Management Plan Program; and 
• Performs other related duties as assigned by the Director of the Department of Public Safety.
• Other duties as assigned.

SELECTION PROCESS

Apply online at http://www.norwalkca.gov/city-hall/departments/human-resources. Employment application and supplemental questions must be completed. Resumes will not be accepted in place of a City application. Applicant must be specific in describing qualifications for this position on application.  Failure to state all pertinent information may lead to elimination from consideration.  Stating "See Resume" is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted. Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuing in the recruitment process.  The selection process may include an oral interview and other testing processes designed to predict successful job performance. Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days before the scheduled examination/interview date. City appointments are contingent upon the successful completion of a post-offer medical examination, including drug screening to comply with our Drug-Free Workplace policy and a Live Scan fingerprint check through the Department of Justice. The successful candidate must provide identification and employment eligibility as outlined in the Immigration Reform and Control Act.  The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate based on race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices.