Director, Agentic Automation

Job Description

DIRECTOR OF AGENTIC AUTOMATION

Owns the Distribution & Placement engineering group

About Acrisure

Acrisure is a global fintech leader empowering ambitious businesses and individuals with customized solutions that drive growth and impact. We combine cutting-edge technology with expert human support to deliver tailored insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown from $38 million in revenue to nearly $5 billion and now employs more than 19,000 colleagues across 20+ countries. Built on entrepreneurial spirit, we prioritize leadership, accountability, and collaboration — equipping our teams to work at the highest levels and solve meaningful challenges.

ROLE OVERVIEW

The Director of Agentic Automation owns engineering for Distribution and Placement — the systems and agentic workflows that move submissions to market and quotes back to producers. The domain spans the placement layer above the AMSs, agentic application-to-bind, and the producer-facing submission and placement experience.

This is a senior leadership role that pairs deep insurance-domain judgement with a clear vision for where AI and agentic automation transform distribution. The Director owns the domain's outcomes end to end: its product direction, its roadmap, its delivery, and its relationship with the business. They lead a group of pods — each with a Tech Lead and engineers who own deep technical design and build — and are accountable for translating business need into systems that measurably move how the business places and binds risk. They set strategy and direction; their pod leads own the architecture and the code.

STRATEGIC OWNERSHIP

• Own the Distribution and Placement domain end to end — its product strategy, roadmap, delivery outcomes, and the business relationships that depend on it.

• Set the vision for where agentic automation reshapes distribution and placement, and turn it into a concrete, sequenced roadmap the business can fund and the team can build.

• Own the three-way relationship with the business-side P&L owner and the Delivery Lead — bringing the domain and product reality (what's worth building, what it's worth, what it unlocks) to the prioritisation conversation.

• Lead, grow, and develop the group's pods — currently two, scaling as the domain's scope is confirmed — holding the bar on talent and ensuring the Tech Leads own technical direction within their pods.

• Engage directly with the C-suite, carriers, producers, and senior business stakeholders; commit to outcomes and deliver them.

KEY RESPONSIBILITIES

• Own the strategy and roadmap for Distribution and Placement systems (Sureplace, Leftseat, and the agentic placement/submission flow), and be accountable for their business outcomes.

• Lead the domain's pods, partnering with Tech Leads who own architecture, technical direction, and delivery quality within each pod.

• Shape new initiatives before they enter build — defining scope, success metrics, and the execution approach — so the team builds the right thing.

• Bring deep insurance-domain judgement to product and prioritisation decisions; push back intelligently and hold the line credibly with the business.

• Partner with the Delivery Lead and P&L owner to prioritise the portfolio and protect the team's focus.

• Diagnose delivery and product issues across technical, organisational, and process dimensions, and move decisively to resolve them.

• Stay technically fluent enough to engage credibly with engineers, evaluate trade-offs, and make sound calls quickly — without owning the codebase yourself.

• Engage at senior levels across the organisation to unblock the domain and represent it to the business and external partners.

WHAT SUCCESS LOOKS LIKE

• Distribution and Placement systems are demonstrably moving the business's placement and bind metrics — producers decide faster, more submissions reach market, more business binds.

• The agentic-automation roadmap is real and delivering: shipped capability, not slideware.

• The roadmap is delivered on outcomes, with the business confident in what's being built and why.

• The pods are high-performing and growing, with strong Tech Leads owning the technical core.

• The business treats the Director as a trusted partner on where technology takes distribution next.

• The Senior Director of Engineering has high confidence in delivery and direction across the domain.

EXPERIENCE REQUIRED

• 15+ years building data- and technology-driven products, with significant leadership in insurance or other complex, regulated industries.

• Deep insurance-domain fluency — underwriting, distribution, placement, MGA/program development, or adjacent — sufficient to own product direction and hold the line with the business.

• Proven track record translating AI, data, and automation capabilities into real products and measurable business outcomes.

• Experience owning a domain, product line, or business end to end, accountable for its strategy and outcomes over time.

• Demonstrated ability to build and lead teams, including standing up capability from scratch and growing high-performing groups.

• Strong technical fluency: able to engage credibly with engineers, reason about architecture and trade-offs, and direct technical teams — while relying on Tech Leads to own deep design and build.

• Demonstrated ability to influence senior stakeholders, including C-suite, carriers, and enterprise partners.

• Comfort operating in ambiguity and high-pressure environments, with a bias to decisive action.

• Founder, GM, or P&L experience a strong plus; hands-on experience building with modern AI/agentic tooling highly desirable.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks: 

• Competitive compensation 

• Generous vacation policy, paid holidays, and paid sick time 

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid) 

• Company-paid Short-Term and Long-Term Disability Insurance 

• Company-paid Group Life insurance 

• Company-paid Employee Assistance Program (EAP) and Calm App subscription 

• Employee-paid Pet Insurance and optional supplemental insurance coverage 

• Vested 401(k) with company match and financial wellness programs 

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options 

• Paid maternity leave, paid paternity leave, and fertility benefits 

• Career growth and learning opportunities 

• …and so much more! 

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location. 

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. 

Acrisure is an Equal Opportunity Employer. 

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success. 

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. 

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected].

 

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant. 

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. 

Welcome, your new opportunity awaits you. 

There are amazing opportunities for talented people in every part of our business. We invite you to find your next great opportunity with us. 

Executive Search Firms & Staffing Agencies 

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure's property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure's Human Resources Talent Department. 

#LI-onsite 

#BI-onsite 

Pay Details:

The base compensation range for this position is $245,000 - $287,000. This range reflects Acrisure's good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

 

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

 

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

 

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

 

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

 

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

 

Welcome, your new opportunity awaits you.