Flexible Work Arrangement: Hybrid

The Sr. (Lead) HR Business Partner will provide daily general HR support to defined client groups to become strategic business partners. Business Partner support will include coaching, employee relations, performance management, recruiting/staffing, organizational effectiveness and development and first line support for compensation and benefits (Total Rewards) questions.
Sr. (Lead) HR Business Partner will be the single point of contact for client groups and will partner with the People Services Center and the Total Rewards Center to deliver customer focused proactive solutions and problem solving.

Essential Functions:

• To act as HR single point of contact and strategic business partner for client groups.

• Consults with management on business and performance needs.

• Partners with People Services Center and Total Rewards Center on an as needed basis to perform human resources functions for the defined client group.

• Serves as an advocate for the employee, management, and the Company by being available to meet with employees to address concerns, explain HR policies/practices, and mediate differences between employees, leads and managers.

• Provides advice and counsel in the use of corrective actions to address job performance and other behavioral issues.

• Ability to effective interface with external and internal legal entities to resolve employee disputes and concerns.

• Provides counsel and fosters a partnership with hiring managers to secure the best talent for PJM.

• Partners with training resources to ensure appropriate employee and leadership development/succession planning.

• Makes decisions and takes actions to recommend changes to HR practices and policies.

• Monitors trends in employee relations, learning and recruiting.

• Participates in developing process for assessing organizational strengths and susceptibilities and for recommending organizational solutions.

• Partners in the development of leaders/teams through organization-wide change interventions.

• Partners with management to identify performance needs and design interventions to close gaps.

• Partners with Total Rewards Center to implement and execute compensation and benefit strategies.

• Provides counseling and coaching to all levels of the organization to ensure Diversity and Work/Life initiatives are effectively integrated with strategic business objectives.

• Responsible for assigned department and company-wide projects.

• Serves in a lead role in executing organization-wide initiatives.

• Serves in a project management role capacity for employee survey, intern program and other key initiatives.

Characteristics & Qualifications:
Required:

• Bachelor degree, Human Resources, Industrial Relations or equivalent work experience

• At least 7 years of experience in at least 2 areas: leadership development, human resources, internal consulting, employee relations, and/or recruiting

• Ability to produce high-quality work products with attention to detail

• Ability to visualize and solve complex problems

• Experience in competency-based assessment and selection

• Experience in supporting diverse business lines

• Experience working in a fast paced HR environment as a strategic Business Partner

• Experience with one or more of the following specialties: organization development, change management, management coaching, communication, and/or manager/supervisor/employee development programs, employee relations and recruiting