- Salary
- £38k – £43k/yr
- Location
- Didcot, Oxfordshire, GB
- Type
- Full-time
- Department
- Operations
- Seniority
- Lead
- Source
- BetterTeam
Description
Maintenance Team Leader
Lead a Team on a Mission to Deliver 5-Star Service
£38,000–£43,000 per year | Full-Time | Company Van | Bonus Scheme
Location: Head Office (Didcot, Oxfordshire OX11 7WB) + Primary Travel Throughout Greater London.
Company Van | Competitive Salary + Bonus | Premium Client Portfolio | Career Progression
Are You an Experienced Horticultural Technician Ready to Lead?
At Leaflike Group, we design, create, and care for exceptional planting schemes that transform luxury hotels, commercial workplaces, and prestigious venues across the UK.
We're looking for an experienced Maintenance Team Leader to lead our growing maintenance team while continuing to deliver exceptional service across your own portfolio of premium client sites.
This is a hands-on leadership role where you'll coach technicians, maintain the highest quality standards, build strong customer relationships, and help shape the future of one of the UK's leading biophilic maintenance businesses.
If you enjoy leading by example, taking ownership, and delivering outstanding customer service, we'd love to hear from you.
Why Join Leaflike?
- Lead a Growing Team – Coach and develop a team of maintenance technicians while helping shape the future of our service department.
- Stay Hands-On – Continue working with plants and premium environments while developing your leadership career.
- Excellent Salary & Benefits – £38,000–£43,000 depending on experience, plus bonus scheme and company van.
- Work With Prestigious Clients – Maintain luxury hotels, flagship offices, and iconic commercial spaces across London and the South East.
- Real Career Progression – This role has a clear pathway towards becoming our future Service Contracts Manager.
- Supportive Family Business – Join a friendly, ambitious team that genuinely cares about quality, people, and customer experience.
Your Day-to-Day Responsibilities:
- Lead and support a team of Horticultural and Lifelike Maintenance Technicians.
- Personally manage your own portfolio of premium maintenance contracts.
- Carry out high-quality horticultural maintenance across interior and exterior planting schemes.
- Coach technicians on site, ensuring Leaflike's 5-star standards are consistently achieved.
- Support planning, scheduling and route optimisation.
- Act as the first point of contact for technician queries.
- Build strong relationships with clients and identify opportunities to improve service.
- Ensure maintenance reports, photographs and site records are completed accurately.
- Promote safe working practices and maintain company vehicles, tools and equipment to a high standard.
We're Looking For Someone Who:
- Has significant hands-on experience in horticultural maintenance.
- Has previous experience leading, mentoring or supervising a field-based team.
- Takes pride in delivering exceptional customer service.
- Is organised, proactive and able to solve problems independently.
- Has excellent communication and people skills.
- Holds a full UK driving licence and is confident driving throughout London and occasionally further afield in the UK.
- Enjoys working outdoors and is happy travelling between multiple customer sites.
- Shares our values of Genuine, Happy, Humble, Hustle and Loyal.
Desirable Experience:
- RHS qualifications or equivalent horticultural knowledge.
- Experience maintaining high-end commercial or hospitality environments.
- Experience using scheduling or field service software.
- Knowledge of irrigation systems, interior planting, green walls or artificial planting.
Sound Like the Next Step in Your Career?
If you're an experienced horticultural professional looking to combine hands-on plant care with leadership responsibility, we'd love to hear from you.
Join Leaflike and help us deliver world-class planting maintenance while leading a team that takes pride in every visit, every client and every detail.
Apply today or get in touch for a confidential conversation.
Skills
Customer Service
