Hiring.Camp

Energy Savings Program Representative - Entry Level

MSI Inc.

·

2 days ago

Salary
$19 – $24/hr
Location
Charlotte, North Carolina
Type
Full-time
Seniority
Entry
Closing date
2 days ago
Source
GoHire

Description

We are hiring Energy Savings Program Representatives to work inside retail locations and connect customers with programs designed to help reduce their monthly electric expenses.In this customer-facing role, you will engage with shoppers, educate them about available energy savings and assistance programs, answer questions, and help eligible customers complete the enrollment process. This is a great opportunity for individuals with experience in customer service, retail, sales, hospitality, or community outreach who enjoy making a positive impact.ResponsibilitiesWelcome and engage customers in a retail store environmentEducate customers about available energy savings programs and utility assistance optionsIdentify customer needs and ask qualifying questions to determine eligibilityAssist customers with program applications and enrollment paperworkProvide friendly, professional, and informative customer supportClearly communicate program benefits and answer customer questionsTrack daily customer interactions and meet outreach goalsMaintain a professional, organized, and welcoming workspaceQualificationsExcellent communication and interpersonal skillsComfortable starting conversations and engaging with customersPrevious experience in retail, sales, customer service, hospitality, or outreach is a plusAbility to explain information clearly and build trust with customersPositive attitude with a willingness to learnDependable, self-motivated, and able to work independentlyBasic computer skills for customer enrollment and data entryWho We’re Looking ForThe ideal candidate enjoys working with people and takes pride in helping customers access resources that can make a difference in their everyday lives. If you are outgoing, goal-oriented, and enjoy a fast-paced retail environment, this position may be a great fit.Schedule & CompensationFull-time positions availableWork performed inside a retail store locationCompetitive hourly payPerformance-based incentives availableOpportunities for growth and advancement

Skills

Customer Service