Lead - Forward Deployed Engineer/AI Application Engineer

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

As a Lead Forward Deployed Engineer (AI Application Engineer) and a core member of a new AI business, you will engage directly with clients to translate their business and operational challenges into concrete concepts and requirements for AI adoption. You will lead technology selection and architecture design for solutions leveraging generative AI and agentic AI, proactively driving development, production deployment, and continuous improvement.

You will manage quality and technical risks, guide the team through reviews and technical support, and contribute to delivering client value and expanding the business by turning insights and outcomes into reusable assets.

What you will do

• Engage directly with clients to structure their business and operational challenges and propose AI use cases, expected value, and implementation approaches

• Lead workshops and similar sessions to clarify requirements, scope, and evaluation metrics, while leading technology selection and architecture design

• Drive solution design, implementation, testing, and deployment by combining generative AI, LLM（Large Language Model）s, RAG(Retrieval-Augmented Generationc), agentic AI, API(Application Programming Interface)s, cloud technologies, and data platforms

• Manage tasks, quality, and technical risks, and guide the team in delivering results through code reviews and technical support

• Assess usage and outcomes after production deployment, and lead continuous improvement to realize the value agreed upon with clients

• Turn insights and outcomes from engagements into reusable code, methodologies, and templates to support new proposals and generate new business opportunities

Your future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required skills and experience

• Software development experience using one or more technologies such as Python, C#, Java, JavaScript, Node.js, or TypeScript

• Experience proactively driving your area of responsibility from requirements definition through design, implementation, testing, deployment, and improvement

• Experience translating challenges into technical requirements and execution plans through dialogue with clients or internal stakeholders

• Experience making decisions or recommendations regarding architecture, technology selection, quality, and technical risks

• Experience collaborating with multiple team members and coordinating their work to deliver results through reviews, technical support, progress management, and similar activities

Preferred skills and experience

• Experience developing and deploying applications leveraging generative AI, LLM（Large Language Model）s, RAG(Retrieval-Augmented Generation), or agentic AI

• Experience developing applications on Azure, AWS, or Google Cloud

• Experience designing and developing applications or data platforms

• Experience with client workshops, technical proposals, proofs of concept (PoCs), and project leadership

• Design and development experience related to production operations, security, governance, and evaluation of AI solutions

• Experience designing and implementing SQL/NoSQL solutions, data pipelines, or data platforms

• Business domain knowledge in a specific industry, such as manufacturing, financial services, distribution, or the public sector

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.