- Location
- Wilmington, DE
- Type
- Part-time
- Department
- Transportation
- Closing date
- Today
- Source
- ApplyToJob
Description
JOB RESPONSIBILITIES:
- Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.
- Transports guests and employees in shuttle in a safe manner, while adhering to all established rules and regulations.
- Displays prompt courteous and efficient services to patrons.
- Greet arriving and departing guests.
- Report all unsafe and/or mechanical problems of the shuttle to the Supervisor.
- Maintains a clean and safe working environment.
- Knowledgeable, actively promoting company marketing and promotional events, and proficient in answering guest questions.
- Communicate (both written and verbal) with and promote positive team members and guest relations.
- Maintain professionalism at all times when working with other team members and/or guests.
- Performs all other duties as assigned.
- Promotes honesty and trust amongst the team.
- Promotes outstanding customer relations.
- Performs all other duties as assigned.
JOB REQUIREMENTS:
- Valid driver’s and minimum two (2) years driving record with no points.
- Must be able to successfully complete the background check.
- Prior Customer Service experience, is required.
- Must possess the manual dexterity to safely operate manual and automatic transmission vehicles.
- Must be able to sit for at least a full eight (8)-hour shift, without difficulty.
- Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.
- Must be able to work in all weather elements including extreme heat, cold, and precipitation.
- The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.
- Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
- Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.
- Ability to read, write, speak, understand, or communicate in English sufficiently to perform the necessary functions of this position
Skills
Customer Service