- Salary
- $15+/hr
- Location
- SC, SC, SC
- Department
- IT
- Education
- High School
- Closing date
- Today
- Source
- GovernmentJobs
Description
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JOB DESCRIPTION
To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.
PT Mobile Library Assistant
Unlike a traditional library setting, mobile library operations involve transportation logistics, strict schedules, public interaction, equipment oversight, and the management of library materials in a constantly changing environment. Errors in preparation, scheduling, inventory, or communication can disrupt service delivery and affect the organization's ability to meet community needs.
JOB SUMMARY
The purpose of this position is to perform a variety of informational and recreational services for mobile library patrons and support the library goals in the community through the operation of the mobile library branch.
This position requires accountability, sound judgment, operational awareness, and the ability to perform consistently under demanding conditions.
ESSENTIAL JOB FUNCTIONS
- Greet and assist library users employing exemplary customer service skills. Effectively communicate and promote library mission and services. Perform general circulation routines as appropriate: efficiently check materials in and out, place holds, renew items, call homebound patrons and pull materials for them. Process applications for and issue new library cards following appropriate procedures. Process materials and notices for the Mobile Library branch. Resolve questions regarding library patron accounts and general library information. Respect the confidentiality of library patrons and records.
- Drive the Mobile Library, an extended length Sprinter Van (measuring 24 ft long and 10 ft high) as needed. Assist with daily vehicle checklist and logs and communicate vehicle issues to supervisors immediately. Participate in vehicle upkeep and maintenance, including but not limited to mopping the floor, wiping windows, washing the exterior of the vehicle, fueling the vehicle and adding DEF.
- Select and load materials appropriate for the day’s route by hauling bags of materials and/or loading full book carts using the vehicle’s rear liftgate. Secure materials, including carts, using ratchet straps and appropriate tie-downs in confined spaces.
- Assist Mobile Library patrons in locating library materials, answer reference and readers advisory questions. Instruct patrons how to use library resources, including electronic resources and digital content. Assist patrons with Wi-Fi, computers, and mobile printing. Adapt to new technologies.
- Assist with rotating Mobile Library inventory. Keep the interior of the mobile library branch neat and orderly. Sort, shelve, and file various library materials accurately according to classification systems. Shift, straighten, rearrange library materials as needed.
- Load and offload carts of materials, informational sandwich board, and registration table with chairs for lobby stops and/or daily route stops. Repeated setup and teardown are required multiple times a day, according to the stop schedule, both inside and outside the vehicle.
- Assist the Mobile Library Coordinator with creation, implementation, setup, and execution of programming and other outreach efforts and events.
- Maintain statistics for library reports.
- Work positively and collaboratively with other library staff.
- Ensure patrons comply with all applicable rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations.
Communicate with supervisor, co-workers, volunteers, library patrons, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Use multiple communication methods, including phone calls, text messaging, and email, to communicate effectively with mobile library patrons.
Operate a personal computer, handheld devices, general office or other equipment as necessary to complete essential functions, to include the use of library apps, word processing, spreadsheet, database, or other system software.
- Provide support for programs by preparing supplies, setting up/taking down tables and chairs, engaging with patrons and the public, and promoting library services.
ADDITIONAL FUNCTIONS
Ability to work scheduled hours, which include evenings and some Saturdays.
Ability to operate an extended length Sprinter van 24ft. long and 10ft. high.
Ability to meet physical demands across challenging work environments.
Ability to maintain strict schedules for service demands.
Ability to provide customer service to children, teens, adults, and seniors.
Perform other related duties as required, assigned or requested.
Education and Experience:
High school education or GED is required.
Experience in customer service work preferred.
Licenses or Certifications:
Must possess and maintain a valid driver’s license.
Special Requirements:
None.
Knowledge, Skills and Abilities:
- Knowledge of customer service principles.
- Knowledge of computers and job-related software programs and applications.
- Knowledge of policy research, analysis, and composition.
- Skill in effective communication, both verbally and in writing.
- Skill in the use of computers for data entry, word processing, presentations.
- Skill in the use of small office equipment, including but not limited to: printers/copy machines or desk phones.
- Ability to build rapport.
- Ability to listen.
- Ability to multi-task.
- Ability to take direction and execute assignments in a timely manner.
- Ability to work semi-independently, work well with others, and manage time effectively.
- Ability to establish and maintain general working relationships with City employees, outside agencies, and the general public.
PHYSICAL DEMANDS
This position requires sustained, high-level physical exertion throughout the work shift. The employee must be able to lift and carry objects weighing up to 50 pounds frequently or as needed. The position also requires the ability to frequently push and pull loaded carts weighing approximately 200–400 pounds, including initiating movement from a stationary position and maneuvering heavy loads safely throughout the work environment.
The employee must be able to maneuver bulky equipment and loaded carts through confined spaces, around sharp corners, across carpeted and uneven paved surfaces, and up and down inclines. These duties require significant physical strength, endurance, and coordination to safely control and move heavy loads.
The position also requires the ability to bend, crouch, twist, reach, and crawl to access, retrieve, load, and unload materials and equipment in and out of the Mobile Library. The employee must be able to stand for periods of at least one hour at a time and maintain the physical stamina necessary to perform these duties safely and effectively throughout the work shift.
WORK ENVIRONMENT
Work is performed outside of a traditional library office setting in a variety of indoor and outdoor environments. The position requires daily travel and work both on and off the Mobile Library, often in varying temperatures and weather conditions, including exposure to heat, cold, rain, and other outdoor elements.
The City of Myrtle Beach has the right to revise this job description at any time. This
description does not represent in any way a contract of employment.
Equal Opportunity Employer
The City of Myrtle Beach commits to a policy of equal employment opportunity for applicants and employees, complying with local, state and federal laws. The City’s policy is to employ qualified persons without discrimination on the basis of any protected characteristic, including race, color, religion, national origin, citizenship, sex, political affiliation, veteran’s status, age, genetic information, sexual orientation, gender identity, to include transgender status, disability or status in any other group protected by federal/state/local law.