Maintenance Specialist (KS/NE Regions)

Description

Position: Maintenance Specialist 

Cedarhurst Senior Living is a leading provider of senior living communities (Independent Living, Assisted Living & Memory Care), dedicated to enriching the lives of our residents through exceptional care & personalized services, a commitment to excellence, innovation and creating vibrant environments where seniors can thrive. We are seeking a service-minded, career-oriented individual to join our team as a full-time Maintenance Specialist.

As the Maintenance Specialist, you will have the opportunity to connect with, and positively impact the lives of our residents daily! You will report directly to the Corporate Director of Capital & Plant Operations, ensuring the provision of quality maintenance care in accordance with Federal, State and Local regulations. This role is centered around maintaining the interior & exterior of our building and grounds, in a safe minded manner. Ensuring exceptional appearance and working conditions within Cedarhurst communities in conjunction with, or in the absence of a Maintenance Director (MD) and/or the Housekeeping staff. You will also assist with the development and implementation of preventative maintenance using the current Preventative Maintenance & work order system. The role also supports the Corporate Director with Cedarhurst senior living community acquisitions, helping to educate new & existing MDs, continually seek innovative solutions, and elevate the skills of our MDs and other building support staff. As a Maintenance Specialist, you will seek to increase awareness of Cedarhurst Senior Living and our mission to create communities where each person feels loved, valued, supported, and able to live life to the fullest.

As a Maintenance Specialist, you will impact the lives of our residents by – 

• Assists in the execution of preventative maintenance programs & responds to work orders.
• Communicate with Corporate Director of Capital & Plant Operations for technical advice, product information, research and quality assurance guidance.
• Work with on site team (Executive Director, Sales Director, etc.) to identify priority rooms & make them rent ready in accordance with Cedarhurst standards.
• Assist with renovation projects including defining the scope of work, communicating work timelines & obstacles, managing contractors/vendors, and quality assurance follow up.
• Assist in new development punch lists for new construction and quality assurance inspections for projects in existing communities.
• Conduct site audits as assigned to ensure the quality of the maintenance programs in place at each community, including the upkeep of the Life Safety program & binder 
• Advises Supervisor of the overall condition of the equipment and furnishings of the community.
• Assist in preparation of the Scope of Work (SOW) & Obtain quotes for capital projects from outside vendors on new equipment and contractual jobs.
• Lead or assist with Fire Safety and Disaster Preparedness Evacuation procedures; educate new or existing Maintenance Directors on life safety protocol & upkeep of records
• Upskill Maintenance Directors by identifying knowledge gaps & providing hands on education for technical skills (light carpentry, electrical knowledge, plumbing, painting, drywall, basic construction knowledge, etc.)
• While supporting a community during Maintenance Director vacancy:
  • Work under the direction of the Executive Director of the community.
  • Perform routine maintenance duties to complete all service requests for repair and maintenance of all grounds, buildings, apartment homes, and equipment in a timely and cost-efficient manner.
  • Manage and oversee maintenance & support housekeeping staff.
  • Implement and document preventative maintenance programs for facility and equipment.
  • Maintain grounds including outside building repair and lawn maintenance in cooperation with the landscaping contractor and garbage removal services.
  • Maintain all areas inside the building, including but not limited to, cleaning and shampooing of carpets & furniture, window cleaning, common area cleaning, and the maintenance and replacement of vinyl floors.
  • Prepare and refurbish apartment for resident move-ins: including, drywall patching, painting, carpet laying, replacement of vinyl floors and installation/replacement of ceiling fans & lighting.
  • Maintain life safety and emergency procedures in accordance with regulations & environmental concerns (natural disasters, fire, loss of power, plumbing issues, water pipe breakage, etc.) material safety data sheets (MSDS),
  • Schedule and/or perform preventative maintenance and keep quality assurance records up to date.
  • Perform janitorial tasks as needed including maintaining common area & resident apartment cleanliness and repair & maintenance of janitorial equipment.
  • Transport Residents in company vehicles if needed.
• Interact with residents and staff in a courteous and friendly manner.
• Other duties as assigned by Supervisor.
• Fill in for housekeeping as needed.

To become Maintenance Specialist, you will need – 

• Associate degree or some college, and 2-5 years of experience OR accredited maintenance training and 4-6 years of experience preferred.
• Two (2) years of maintenance experience in a senior care community or multi-family housing with proven leadership and organizational skills.
• This position requires frequent travel, approximately 80-100%. Depending on the location of the support needs, this could require being away from home for extended periods. Where appropriate, your supervisor will try to assign duties in      communities that are nearest to your location to limit overnight stays, but the expectation is that overnight travel will be a routine occurrence, week over week. 
• Typically, travel is planned; however, there may be times there is an unplanned, immediate need, for local and/or overnight travel. Flexibility of scheduling & the ability to support communities with limited notice is a high priority.
• Be a collaborative team player able to establish effective working relationships with team members.
• Possess sound organizational skills with the ability to multi-task and have a strong      attention to detail.
• Demonstrated communication excellence, verbally and in writing.
• Strong desire to share knowledge & capable of executing an effective training/education program. 
• Dependable with a strong work ethic & high moral standards.
• Possess an appreciation of seniors and an understanding of the aging process.
• Ability to work with basic mathematical concepts such as addition, subtraction, multiplication and division.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must have basic technical knowledge and mechanical ability to perform routine maintenance and repair on mechanical, electrical & plumbing systems, skilled in painting & drywall repair, basic knowledge of roofing & exterior finishes, possess an intermediate knowledge of construction principles.
• Must exhibit and promote a high level of customer service, hospitality, curiosity and friendliness towards all prospects, residents, visitors, employees and the overall community.
• Goal oriented, self-motivated & thorough 
• Sense of professional curiosity, desire to learn new things, and to find /recommend solutions to problems
• Great communication and interpersonal skills required along with the heart and passion to work with older adults while providing the best care possible.
• Must have the ability to remain calm in stressful situations, be flexible & work effectively despite potential interruptions.
• Proficiency in computer applications such as: Internet browsers (e.g., Explorer, Chrome, and Fire      Fox), Microsoft Office programs: Outlook, Excel, Word, Teams, PowerPoint. Experience with TELS, or other building management software.

 Work Environment & Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to stand; walk; use hands to touch, handle, or feel; reach with hands and arms; speak, hear & smell. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl, lift and/or move up to 50 pounds independently; occasionally lift and/or move up to 200 pounds with assistance. Specific vision abilities required by this job include close vision, peripheral vision and depth perception.

When considering a career with Cedarhurst, please understand that – 

• Our core values describe our expectation that every team member will be Passionate, Trustworthy, Empathetic, Positive, Respectful and Approachable – and in every way approach work with a service minded attitude.
• To be a Cedarhurst team member means you’re devoted to serve, reassure, energize, and inspire older adults in Cedarhurst communities.
• Cedarhurst believes that its team is its greatest asset. For this reason, we provide our team members with extensive training as well as personal and career development opportunities.
• Cedarhurst believes in promoting from within. We seek team members who wish to grow with us. 
• Cedarhurst offers a competitive benefits package including medical insurance coverage, life insurance, long-term disability coverage and a 401(k) Plan with company match (after 1 year of service).
• Cedarhurst considers the health and safety of its residents, family members, and team members as its highest priority. All offers of employment are conditioned on completing and passing a background and drug screening, encouraged to      participate in the company vaccine program, participating in testing requirements (such as TB testing or physical evaluations), and using designated PPE as required by company policy and applicable law.

We are an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.