IT Principal Business Process Analyst: Engineering-to-Order (ETO) Product Portfolio

Position Summary: IT Principal Business Process Analyst

Global owner of Ecolab’s Ultra-Pure Water+ Engineer-to-Order (ETO) applications portfolio: the Autodesk, Bluebeam, Auxalia and related CAD, BIM and PDM tools engineers use to design, configure and deliver custom-engineered solutions. With engineering leadership and partners such as Autodesk and Auxalia, sets the roadmap, defines requirements and leads hands-on delivery, deployment and support worldwide. Formulates and defines project scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. Responsible for understanding the technology, business processes and opportunities in the context of the technical and business requirements and recommends solutions that enable the organization to achieve its goals.

What’s In It For You:

ETO Portfolio Strategy & Roadmap

• Own the multi-year roadmap: AutoCAD, Revit, Inventor, Vault, Navisworks, Autodesk Construction Cloud; Bluebeam Revu/Studio; auxalia add-ons (PlantTools, Revit ProjectBox).
• Align with ETO flow: quote/configure, design, release, BOM handoff to ERP, fabrication.
• Rationalize overlapping tools; recommend strategies with direct impact on results.

Partner & Vendor Management

• Lead delivery with technology partners such as Autodesk, Auxalia, and Bluebeam resellers/integrators.
• Define SOWs, deliverables, acceptance criteria and SLAs; govern partner performance and escalations.

Business Process Analysis & Requirements

• Formulate scope and objectives via research and fact-finding; map current/future-state ETO workflows.
• Elicit, analyze, communicate, document and validate requirements for changes to business processes, policies and information systems, revising existing system logic as necessary.
• Build business cases that quantify value, cost and risk to support investment decisions.

Solution Delivery, Integration & Testing

• Drive CAD/PDM (Vault) to ERP/PLM (e.g., SAP) integrations for BOM transfer and engineering change.
• Work across all SDLC phases with IT and security; ensure testing requirements are met and lead UAT.

Deployment, Licensing & Technical Problem Resolution

• Own global packaging and deployment standards for Autodesk and Bluebeam (ODIS, MSI, silent/automated installs, upgrades, uninstall/remediation) with endpoint management teams.
• Act as top escalation point for complex application/endpoint issues (installers, ODIS/MSI logs, registry, permissions, profiles, crash dumps, licensing, network); fix root causes.
• Govern Autodesk named-user licensing and cleanup; resolve licensing conflicts across regions.
• Build tools/automation (.NET/C#, AutoLISP, PowerShell, log parsers) to boost engineer productivity.
• Own AutoCAD, Civil 3D and Revit standards migration: profiles, templates, libraries, deployment.
• Use AI-assisted development/troubleshooting (testing, code review) within AI and security policies.

Licensing, Metrics & Value Realization

• Own license usage reporting, renewals and true-ups (with Procurement) and cost optimization.
• Track KPIs (adoption, cycle time, rework, support volume); report metrics to executive leadership.

Global Stakeholder Leadership & People Leadership

• Act as liaison among executive and regional engineering stakeholders (Americas, EMEA, APAC).
• Lead change management, training and adoption of new tools and standards.
• Manage, coach and develop one direct report; act as a thought leader in user groups and partner forums.

Minimum Qualifications:

• Bachelor’s degree in Engineering, Information Systems, Computer Science or a related field
• 10+ years in IT business analysis, engineering applications or CAD/BIM/PDM portfolios or related IT engineering disipline.
• Hands-on experience with Autodesk (AutoCAD, Revit and/or Inventor, Vault) and Bluebeam Revu or similar applications
• Deep technical knowledge of Autodesk or similar application deployment and licensing (ODIS, MSI, silent installs) and Windows application/endpoint troubleshooting (registry, permissions, profiles, logs, crash dumps).
• Experience delivering technology with an external partner/integrator (SOW, governance, acceptance).
• Global user support, executive presentation, and people leadership or mentoring experience.

Preferred Qualifications:

• Engineer-to-order or configure-to-order manufacturing or industrial equipment experience.
• CAD-to-ERP/PLM integration (Infor Syteline), software license management and Power BI experience.
• Certifications (Autodesk Certified Professional, CBAP, PMP, ITIL, Lean Six Sigma); Agile and Waterfall.
• AutoCAD .NET API, C#, AutoLISP and PowerShell/batch development and automation skills.
• Autodesk-partner, reseller or professional services experience implementing for customer IT teams.
• CAD standards migration (AutoCAD, Civil 3D), CAD management, AI-assisted development.

The base salary range for this position is $133,700.00 - $200,600.00. This position is eligible for annual bonus pay based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.