- Location
- Royal Oak, Michigan, United States · published
- Type
- Full-time
- Department
- Retail
- Seniority
- Manager
- Source
- Workable
Description
Keller Executive Search is recruiting a Food Service & Retail Manager for an established gourmet food retailer at Corewell Health William Beaumont University Hospital in Royal Oak, Michigan.
Our client is a family-owned Metro Detroit business with more than 40 years of experience in gourmet grocery, prepared foods and catering. This position combines daily retail management with oversight of food preparation, cooking and hot-food stations.
You will lead approximately 6–8 employees per shift, maintain food quality and customer service, and manage the daily operations that support sales and profitability. This opportunity suits a manager from a busy restaurant, café, grocery prepared-food department or food retail operation who enjoys working alongside the team.
Corporate handles HR and payroll administration, while the manager leads staffing and daily team performance at the location.
Key responsibilities
- Lead daily food service and retail operations, including opening and closing procedures.
- Oversee food preparation, cooking and hot-food stations, maintaining consistent quality, presentation and availability.
- Hire, train, schedule, supervise and evaluate employees and cashiers, coordinating with corporate HR.
- Plan shift coverage and control labor costs while maintaining service standards.
- Order food and merchandise, verify deliveries, monitor product turnover and maintain appropriate stock levels.
- Control food costs, portioning, waste, spoilage and inventory shrinkage.
- Monitor the site profit and loss statement, operating budget and sales metrics, and report results.
- Manage cash handling, bank deposits, register reconciliation and point-of-sale procedures.
- Maintain attractive displays, accurate pricing and promotions, and clean, well-stocked service areas.
- Maintain food safety, sanitation and workplace safety standards in line with OSHA and local health department requirements.
- Resolve customer concerns promptly and coach employees to provide consistent service.