Operations Manager

Description

Position Summary
The Operations Manager leads the daily operations at PFS. The position directs a broad array of activities specific to both the field and office to include managing the dispatch department, repair and maintenance of trucks/trailers, back office, and field supervision. The position reports directly to the Chief Operating Officer (COO).

Who You Are

· Curious by nature: you ask why, dig into the details, and have a genuine desire to learn every part of the business

· Possess or are eager to gain operational knowledge and a deep understanding of how the business runs

· Challenge best practices and the status quo, always looking for a better, safer, or more efficient way to get the job done

· A superior people-supporter who develops, coaches, and stands behind your team

· Tenaciously results-driven; you set high standards and follow through until the goal is met

· High emotional intelligence;  self-aware, approachable, and able to read the room and adjust with crews, customers, and leadership alike

· A doer who leads from the front and isn’t afraid to roll up your sleeves

· Able to prioritize competing demands and tackle problems head-on rather than letting them linger

Responsibilities

· Directs and manages field service team to ensure company and customer expectations are met

· Ensures a solid understanding of Prairie Field Services operational policies and systems, information management processes and relationships with third-party vendors

· Builds and maintains strong working relationships with customer contacts in the field to promote sustainable partnerships

· Drives and measures customer satisfaction as it relates to field service deliverables

· Ensures compliance with all policies and procedures related to work performed for Prairie Field Services

· Evaluates practices, procedures, and facilities to assess risk and adherence to industry and legal rules and regulations

· Responsible for site surveys and journey management plan

· Responds to incidents and assist in the incident investigation process including collection of data and report preparation

· Reports on health and safety awareness issues and statistics as needed

· Responsible for the dissemination of information to peers and direct reports

· Promotes proactive internal and external communications

· Assist COO with customer bid requests 

· Responsible for staffing and equipment needs and scheduling

· Work effectively cross-collaboratively with other leadership members to accomplish goals set forth by the executive team

· Develop proactive solutions to issues and maintain a consistent, strategic vision 

· Performs all other essential duties as assigned

Requirements

· Bachelor’s degree in business administration or equivalent experience preferred, but not required

· 5+ years of oilfield service experience, preferred, but not required

· Proficient in MS Office products

· Actively utilizes AI in multiple aspects

· Exceptional ability to network, develop, establish, and manage internal and external business relationships

· Working knowledge of DOT, FMCSA, and OHSE legislation 

· Ability to interface directly with cross-functional teams and build and maintain lasting relationships with other departments and key business partners

· Strong root cause analysis skills

· Highly effective organizational, negotiation, conflict resolution, and people management skills

· Excellent oral and written communication skills and ability to communicate at all levels within a company

· Strong focus on quality, safety, and environment

· Flexibility and adaptability to change

· Ability to work nights, weekends, holidays, and extended hours

· Ability to travel as needed 

This is an exempt level position with a salary range between $95,000 and $120,000, plus a bonus opportunity of up to 50% of base salary based on location and company performance. PFS offers medical, dental, vision, ancillary insurance options, retirement plan, as well as a company-provided vehicle, fuel card, phone, laptop, and expense card. Employment is contingent upon a successful background check and drug screen.

Prairie Field Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.