Clinical Nurse Manager

Overview

The Clinical Nurse Manger (CNM) is a direct supervisory leadership role and a key member of the Nursing leadership team.  The CNM ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. The CNM provides feedback and coaching to staff members, recognizing them for their contributions while fostering a high-performance culture.

Responsibilities

• Ensures clinical assignments are based on patient care needs and demonstrated staff competencies.
• Assists with patient admission and discharge processes to promote efficient patient throughput and high-quality, patient-centered care.
• Participates in the ongoing assessment and evaluation of patient care services provided on the unit in collaboration with members of the management team.
• Collaborates with subject matter experts and departmental leaders to foster a teamwork-oriented environment that supports quality outcomes and exceptional service.
• Supports a patient-first philosophy and participates in service recovery efforts when needed.
• Supports organizational initiatives designed to improve employee and patient engagement, including nurse leader rounding, employee rounding, hourly rounding, bedside shift reporting, and other nursing strategies.
• Assists in interviewing, selecting, onboarding, and training new staff members.
• Recommends and implements appropriate actions related to staff development, conflict resolution, policy compliance, performance evaluations, and disciplinary processes to support organizational goals.
• Assists with staff scheduling and management of labor resources in accordance with patient care needs and established productivity standards.
• Supports inventory control processes and assists with the management of departmental supplies and equipment.
• Collaborates with physicians and other members of the healthcare team to coordinate patient care activities.
• Demonstrates leadership, initiative, and sound judgment in situations requiring independent decision-making.
• Recognizes and appropriately escalates issues related to regulatory requirements, policies, and procedures in a timely and effective manner.
• Performs other duties as assigned.

Qualifications

Education:

• Associate's Degree in Nursing required.
• Bachelor's Degree in Nursing preferred.

Work Experience:

• Minimum of one (1) year of clinical nursing experience required.
• Two (2) years of clinical nursing experience preferred.

Knowledge, Skills, and Abilities:

• Demonstrated leadership abilities required.
• Knowledge of general nursing principles, practices, and patient care skills.
• Knowledge of organizational functions, policies, procedures, and regulations.
• Applicable technical knowledge and clinical skills related to the assigned area of practice.
• Ability to effectively communicate and collaborate with patients, families, physicians, and healthcare team members.
• Strong critical thinking, problem-solving, and decision-making skills.

Licensure/Certification:

• Current licensure to practice as a Registered Nurse in Kentucky or West Virginia, based on legal state of residence, required.
• Basic Life Support (BLS) certification required.
• Advanced Cardiac Life Support (ACLS) certification required within six (6) months of hire for Emergency Department, Critical Care, Operating Room, and Specialty Areas/Units.
• Pediatric Advanced Life Support (PALS) certification required within six (6) months of hire for Emergency Department, Operating Room, and Pediatric Medical-Surgical units.
• Neonatal Resuscitation Program (NRP) and AWHONN Fetal Monitoring certification required within six (6) months of hire for Maternal/Child units.
• Trauma Nursing Core Course (TNCC) certification required within six (6) months of hire for Emergency Department staff.
• De-Escalation Training required within six (6) months of hire for all units.
• Professional Nursing Certification preferred.