Quality Engineer

Department: Quality

Employment Type: Full Time

Location: New Braunfels, Texas

Reporting To: Senior Quality Manager

Description

Key Responsibilities

• Provide hands on support with the planning and implementation of systems that will improve or enhance the Quality Management System.
• Manage quality related issues within the Manufacturing team (i.e. internal, supplier, customer PPM’s and customer warranty).
• Provide field support, as required, and conduct “return material analysis” to assess the root cause of customer complaints / quality issues and give direction on appropriate corrective action implementation and reporting
• Work collectively with and support Process Engineering and Product Development Teams in the planning, evaluation, and analysis of the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Have effective oral and documented communication with customers
• Lead Corrective Action process and generate reports for customers and internal concerns.
• Lead initiatives aimed to improve customer satisfaction and reduce cost of poor quality.
• Monitor and report on Key Performance Indicators in support for periodic reports to upper management.
• Support Product Development team with the approval of new or enhanced products for our customers.
• As necessary, coordinate lab testing on required product
• Support in maintaining a workplace culture and environment that adheres to the company’s core values and vision while ensuring compliance with appropriate legislation and regulations.
• Other duties as assigned 

Skills, Knowledge & Expertise

• Bachelor’s degree in Quality, Engineering, or equivalent.
• Working knowledge of SPC for fast pace manufacturing environment.
• Minimum Three (3) years of experience in a medium to large automotive, chemical, textile, or other fast paced high volume manufacturing environment.
• Minimum Three (3) years of professional experience in a Quality Assurance Engineer role for a medium to large automotive, manufacturing environment, utilizing TS16949 Quality Management System.
• Have automotive-supplier experience as a Quality Engineer with a proven track record, utilizing PPAP, APQP, 8Ds, TS 16949. Must be intimately skilled in automotive quality systems, customers and processes.
• Strong Knowledge of all aspects of automotive quality from APQP launch to customer contact.
• Strong knowledge in Root Cause Analysis

• Working knowledge of Six Sigma
• CQE or CQM from ASQ or equivalent
• Bilingual – English and Spanish 

Benefits

• A FUN, collaborative culture!
• Medical
• Dental
• Vision
• Life Insurance
• Pet Insurance
• Paid Time Off
• Work-Life Balance 
• 401(k) Matching
• Paid Holidays