Patient Service Specialist - Vascular Surgery - Full -Time

Building Name: UVMMC - Medical Center - Main Campus

Location Address: 111 Colchester Avenue, Burlington Vermont

Regular

Department: Cardiothoracic

Full Time

Standard Hours: 40

Biweekly Scheduled Hours: 80

Shift: Day-8Hr

Primary Shift: 8:30 AM - 5:00 PM

Weekend Needs: None

Salary Range: Min $22.28 Mid $27.36 Max $32.43

Recruiter: Naomi Kpesse

JOB DESCRIPTION:

The Patient Service Specialist is an integral part of the patient experience and a key contributor to delivering high quality customer service to our patients and visitors that is caring, consistent and reliable.  The incumbent provides administrative support in the clinic setting to patients and families, members of the care team and administrative leaders to ensure the smooth operation of the medical office.   

• Answer high volume incoming phone calls from patients
• Scheduling of ultrasounds and referrals
• Data entry into chart
• Check out a patient and schedule a follow up appointment
• Cover front desk when needed

EDUCATION:

H.S. diploma or equivalent required; Coursework in administrative or medical sciences preferred.

EXPERIENCE:

Proven customer service experience required.  Experience in a clinical and/or administrative setting preferred.

This is a bargaining union position.