Hiring.Camp

Patrol Assistant Director

Alterra

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Salary
$75k – $105k
Location
A-Basin, United States of America
Type
Full-time
Seniority
Director
Experience
4+ years
Source
Workday

Description

Year Round

Arapahoe Basin is a small ski area 60 miles west of Denver that offers big-mountain challenges and life-changing experiences for our employees and guests alike. Whether you’re here for a season or a lifetime, A-Basin is a place where dedicated and hard-working employees have a chance to shine!


We are not your typical big-box resort, and that’s what makes the vibe here so awesome – we know you by name. The number-one reason our employees continue to work here is their incredible coworkers.  Apply now to be part of The Legend!


Perks & Benefits:

  • Free season pass to Arapahoe Basin and all Alterra Resorts
  • Discounted friends & family tickets
  • Discounted Ikon Pass for all eligible employees*
  • Medical, dental, vision, life, paid parental leave, and more for eligible employees*
  • 401(k) plan with generous company match
  • Ski Area discounts for Rentals, Retail, Silverthorne Rec. Center, and our food and beverage outlets
  • Discounted equipment rentals, pro-deals, and more
  • Financial assistance and mental health resources through TELUS
  • *Check out more of our perks and benefits here! (Scroll down to the “Caring for You” section)

Are you ready to take your leadership skills to new heights and be a part of a team that ensures safety, adventure, and excellence on the mountain? We are seeking a passionate and experienced individual to assist in managing our Patrol staff, driving operations, and fostering a culture of inclusivity and teamwork. In this role, you will play a key part in assisting the Patrol Director, ensuring overall safety of the ski area, overseeing day-to-day operations, guiding avalanche mitigation efforts, and supporting all aspects of patrol management—from hiring and training to performance assessments and emergency operations. Join us and help lead Arapahoe Basin Ski Patrol to success, both on and off the slopes! 

Apply now and be part of THE LEGEND! 


Apply now and be part of THE LEGEND! 


WAGE: 

The base hourly pay range below represents the low and high ends of Arapahoe Basin’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors, including but not limited to experience, education, training, location, merit system, quantity or quality of production, and responsibilities. The range listed is just one component of Arapahoe Basin’s total compensation package for employees. Other rewards may include many region-specific benefits. 


Salary range:   75,132 - $105,184/year 


Supervisory Responsibilities: 

  

  • Assist in managing the overall operations of the Patrol staff with limited supervision and/or absence of Patrol Director 
  • Frequent and detailed review of work, training, planning, assigning and directing work; performance appraisals, discipline of employees, addressing complaints and resolving problems 
  • Help perform all administrative functions for the Patrol department including onboarding, performance concerns, scheduling, payroll, hiring, training, and other related functions  
  • Assist with hiring and termination of patrol staff 
  • Assist Patrol Director with department performance, staffing, hiring, training, culture, engagement, scheduling, interdepartmental relations and guest service 
  • Helps Patrol Director to supervise and manage all functions of A-Basin Ski Patrol 
  • Partner with Leaders at A-Basin to embed diversity equity and inclusion competency and practices across teams to develop and support a respectful and safe workplace 

  

Essential Responsibilities: 

  

  • General management and leadership responsibilities in the absence of Patrol Director 
  • Oversee all aspects of day-to-day operations of mountain, in coordination with department supervisors, snow safety, and leads 
  • Responsible for teamwork, coordination and review of all patroller responsibilities and expectations as outlined in patrol job description and various levels of staging 
  • Assist and prioritize daily tasks of Supervisors, ABSP and other employees 
  • Assist Snow Safety Program by monitoring, overseeing and participating in avalanche mitigation, training and testing of ski patrol personnel in all aspects of route leading, explosives, and rescue procedures 
  • Can provide stability assessment and evaluations of avalanche hazard 
  • Ensure proper explosive procedures per State and Federal regulations pertaining to explosives use, training, storage, inventory, and transportation 
  • Thorough operational communication with patrollers, other departments and SLT 
  • Ensure adherence and processes of Emergency Operations in all situations 
  • Maintain support of Supervisors for scheduling and time off requests 
  • Promotes a culture of safety, success, and accountability by evaluating performance daily 
  • Coordinates special events and works with government and other outside agencies 
  • Assists ABSP with on-mountain setup and maintenance, trail openings/closings, risk management, and other work-related projects 
  • Summertime responsibilities include training and competency in tech rescue with Via Ferrata and Aerial Adventure Park, hiking/biking operations, guest services, trail work, signage, wedding coverage and being involved with capital projects 
  • Act as Manager on Duty as determined by Patrol Director or Senior Leadership Team 
  • Other duties as assigned 

  

Requirements:  

  

Education Requirements: 

  • Current OEC or EMT- B Certification 
  • Current CPR/AED Card 
  • State of Colorado Permitted Explosive User or able to obtain within 12 months 

  

Experience Requirements:  

  

  • Minimum 4 years of Ski Patrol experience preferred 
  • Previous supervisory experience strongly preferred 

  

Skills Required: 

  

  • Strong leadership skills, the ability to problem solve and build a positive work environment in order to foster a successful, safe and high performing team  
  • Ability to interact and maintain positive relationships with guests, co-workers, Senior Leadership Team and outside agencies 
  • Exceptional time management and organizational skills 
  • Can demonstrate progression of increasing responsibility 
  • Competent in the use of Microsoft Office Suite 
  • Ski at an expert level - Able to ski all Arapahoe Basin terrain with excellent judgment, control, and confidence 
  • Operate a snowmobile effectively and with good judgment 
  • Strong interpersonal, customer service, and problem-solving skills 
  • Excellent communication skills, both oral and written 
  • Speak, read, and write in English 

  

Physical Requirements: 

  

  • Can work outside while standing or skiing in a high alpine, wintery environment for up to 10 hours  
  • Able to lift 10-25 pounds 2/3rds of the time or more, able to lift 50 pounds 1/3 to 2/3rds of the time, able to lift 100 pounds up to 1/3rd of the time 
  • Can perform the following activities constantly: walking, using hands to finger/feel, reaching with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk or hear  
  • Vision Requirements: close vision, distance vision, color vision, peripheral vision, depth perception, ability to adjust focus (This requirement is essential to safely  
  • Withstand high-altitude conditions at all times 

  

Other Requirements: 

  • Provide necessary equipment for skiing and for working in a high alpine environment 
  • Expected to work during times of peak business volumes – weekends, holidays, etc.  
  • Expected to work a 4- or 5-day work week at a minimum of 40 hours 

Work Environment: 

  

  • Will work in an indoor environment frequently. Will also work outside in a cold, snowy, high alpine environment frequently faced with wet and/or humid conditions. Work is completed in view of customers and customer interaction is frequent. Riding a chairlift is required for this role. Some work time will be spent in an office setting using a computer. 

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 


WORKING CONDITIONS: 

  • This position will work in an indoor environment frequently. Will also work outside in a cold, snowy, high alpine environment frequently faced with wet and/or humid conditions. Work is completed in view of customers and customer interaction is frequent. Riding a chairlift is required for this role. Some work time will be spent in an office setting using a computer. 

This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Arapahoe Basin and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.

 

Application Deadline: Recruiting timelines vary by position, however, all Arapahoe Basin positions accept applications for a minimum of 3 days from the posting date listed above. This position is open and still accepting applications.

 

Arapahoe Basin is an equal opportunity employer and maintains drug-free workplaces. All employees and candidates are reminded that Arapahoe Basin adheres to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable.

Skills

CPRRisk ManagementCustomer Service