Player Coach - Flex

About MarketStar:  

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.  
  
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.  

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team.   

About the Player Coach:

The Player Coach is a high-performing sales professional who combines individual sales excellence with team coaching and development responsibilities. Serving as both a quota-carrying seller and a trusted mentor, this role plays a critical part in driving business results while elevating the performance of fellow sales representatives. The Player Coach leads through influence, models best-in-class sales behaviors, reinforces sales methodologies, and supports frontline execution to help the team achieve and exceed its objectives. 

This position acts as a bridge between sales leadership and individual contributors, helping create a culture of accountability, continuous learning, collaboration, and performance excellence. 

Location: SLC, UT - Hybrid 

What Will You Do? 

• Meet or exceed individual sales quotas, pipeline generation goals, activity metrics, and revenue targets. 

• Execute outbound prospecting and inbound sales motions to identify, engage, and convert prospective customers. 

• Conduct discovery conversations, present solutions, overcome objections, and close sales opportunities. 

• Maintain accurate and up-to-date pipeline management, forecasting, and CRM documentation. 

• Demonstrate consultative selling techniques and serve as a role model for effective sales execution. 

• Provide ongoing coaching, mentorship, and guidance to a small group of sales representatives. 

• Conduct call reviews, side-by-side coaching sessions, and performance observations to improve sales effectiveness. 

• Share successful strategies, best practices, and customer insights across the team. 

• Support new hire onboarding, training, and ramp-to-productivity initiatives. 

• Assist with performance improvement efforts through structured coaching and development plans. 

• Monitor adherence to established sales processes, workflows, and quality standards. 

• Identify performance trends, risks, and opportunities and escalate insights to leadership as needed. 

• Partner closely with Sales Managers to reinforce strategic initiatives, priorities, and operational goals. 

• Help drive accountability around key performance indicators (KPIs), activity expectations, and customer engagement standards. 

• Serve as a subject matter expert for products, sales tools, systems, and program processes. 

• Promote a positive team culture by leading through influence and modeling professionalism and collaboration. 

• Provide leadership support and manager coverage when required. 

• Contribute to process improvement initiatives that enhance team performance and operational efficiency. 

What Will You Need to Succeed? 

• Proven success in a quota-carrying sales role with a consistent track record of achieving or exceeding targets. 

• Demonstrated ability to balance personal sales performance with coaching and team support responsibilities. 

• Experience coaching, mentoring, training, or leading peers in a sales environment. 

• Strong understanding of consultative, solution-based sales methodologies. 

• Excellent verbal, written, presentation, and interpersonal communication skills. 

• Ability to provide actionable feedback that drives measurable performance improvements. 

• Strong relationship-building skills with the ability to influence and motivate others without direct authority. 

• Proficiency with CRM platforms, sales engagement tools, and pipeline management best practices. 

• Strong problem-solving, organizational, and time-management skills. 

• Ability to analyze sales performance data and identify coaching opportunities. 

• Adaptability and resilience in a fast-paced, evolving sales environment. 

• Commitment to fostering a culture of accountability, collaboration, and continuous improvement. 

• Experience in B2B technology sales preferred. 

• Previous experience in a team lead, trainer, onboarding, or leadership-support capacity preferred. 

• Experience supporting new hire development and employee growth initiatives preferred. 

• Demonstrated expertise in sales coaching, objection handling, prospecting, and opportunity management. 

What We Offer:   

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:   

• Structured learning and career development programs  

• Mental health program  

• Generous Paid Time Off policy   

• Paid medical leave  

• Child/Dependent care reimbursement   

• Education reimbursement  

• 401k match, hardship loan program, access to financial wellness advisor   

• Comprehensive healthcare coverage including medical, dental, and vision   

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.