- Location
- Bogota
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Operations
- Experience
- 1+ years
- Education
- Bachelor
- Source
- Lever
Description
About PayJoy
PayJoy is a mission-first credit provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. Our patented technology for secured credit provides an on-ramp for new customers to enter the credit system. Through PayJoy’s point-of-sale financing and card offerings, customers gain access to a modern quality of life. PayJoy’s credit also allows our customers to seize opportunities as micro-entrepreneurs, and acts as insurance for tough times. Through our cutting-edge machine learning, data science, and anti-fraud AI, we have served over 18 million customers as of 2025 while achieving solid profitability for sustainable growth.
This role
-
Maximizing the use of APIs to automate customer support tickets.
-
Optimizing customer authentication methods across all channels to streamline customer journey mapping.
-
Organizing and structuring API optimization requests for the engineering team, clearly outlining the impact and use case design.
-
Collaborate with the Tools Global Manager to assess the company's tooling needs and requirements.
Skills
Machine LearningData Science
Benefits
100% Company-funded Health for employees and immediate family membersLife InsuranceIndefinite-term contract20 days of vacations, unlimited sick leave$2,000 USD annual Co-working Travel perk$2,000 USD annual Professional Development perkPhone finance, headphone benefit, home office equipment allowance and wellness perksCatered lunches
