Sales Support

Description

About Us:

San Chez Bistro is a vibrant and bustling bistro that serves delectable breakfast/brunch during the day and transforms into a Spanish Tapas hotspot in the evening. Our open kitchen environment allows our guests to witness the culinary magic firsthand. San Chez Bistro is a renowned dining establishment committed to delivering exceptional culinary experiences to our guests with an emphasis on Fun & Entertainment. We take our jobs seriously 100%, even though we don't take ourselves seriously. At our company, we prioritize promotions based on the T.A.P.A. Method – Teamwork, Attitude, Performance, and Availability. We believe that individuals who consistently excel in these four key areas will be fast-tracked for promotion, irrespective of seniority, as we recognize and reward a commitment to excellence across all dimensions of professional conduct.

Job Summary:

The Sales Support position at San Chez Bistro serves as the entry-level role for all Front of House (FOH) staff, offering a vital opportunity to grasp the restaurant's functionality. All FOH team members begin at the Sales Support Level, actively participating in delivering food orders with enthusiasm and professionalism. This foundational experience, involving physical fitness, provides a dynamic and agile introduction to teamwork. Eligibility for promotion within the FOH team occurs after a comprehensive 90-day period in the Sales Support role, ensuring team members contribute effectively to the restaurant's operations while fostering personal and professional growth.

Key Responsibilities:

•  Efficient Food Delivery: Transport food orders from the kitchen to guest tables in a timely and organized manner, ensuring that dishes are presented accurately and appealingly.
•  Team Collaboration: Work closely with servers, kitchen staff, and other team members to coordinate food delivery and ensure the seamless flow of service.
•  Order Accuracy: Verify that each order matches the ticket and report any discrepancies to the kitchen or server staff promptly.
•  Guest Interaction: Deliver food with a friendly and engaging attitude, offering assistance, and answering basic guest questions when appropriate.
•  Bussing and Resetting Tables: Assist in clearing and resetting tables once guests have finished their meals to maintain a clean and organized dining area.
•  Support Special Events: Collaborate with team members to ensure the smooth execution of special events, parties, or celebrations, as needed.
•  Physical Fitness: Maintain physical fitness and agility to handle stairs and heavy trays, demonstrating a willingness to go the extra mile to provide exceptional service.
•  Adherence to Safety Standards: Follow safety guidelines for food handling, including temperature control, and adhere to all health and safety regulations.

Requirements

• Excellent physical fitness and the ability to carry trays weighing up to 25 lbs or more.
• Enthusiastic, energetic, and a team player.
• Ability to work in a fast-paced environment and maintain composure under pressure.
• Strong communication skills and the ability to take direction effectively.
• Prior experience in a similar position is an asset but not required.
• Flexibility in work schedule, including evenings and weekends.