- Salary
- $50k – $60k/yr
- Location
- Skokie, IL
- Source
- Paylocity
Description
Description
Collections Specialist
Position Overview: A Collections Specialist will be responsible for reviewing resident accounts and identifying overdue accounts. They will contact appropriate parties regarding outstanding balances and negotiate payment.
Key Responsibilities:
- Monitor accounts to identify overdue payments
- Contact customers by phone, email, or mail regarding outstanding balances
- Negotiate payment plans and resolve billing disputes
- Maintain detailed records of collection activities
- Process payments and update account information
- Work with internal departments to resolve account discrepancies
- Prepare aging reports and collection status updates
- Ensure compliance with company policies and debt collection regulations
- Escalate delinquent accounts when necessary
Benefits Offered:
- Affordable Medical, Dental & Vision Insurance – Quality coverage options to fit your needs and budget
- Short- & Long-Term Disability Coverage – Financial protection and peace of mind
- 401(k) with Company Match – Invest in your future with employer contributions
- Generous Paid Time Off – Includes vacation days, sick time, and paid holidays
- Tuition Reimbursement – Advance your education and grow your career
- Career Growth Opportunities – We prioritize internal promotions and professional development
- Employee Rewards & Recognition Programs – Celebrating your hard work regularly
- Weekly & Monthly Appreciation Events – Because your efforts deserve recognition
- Birthday & Work Anniversary Celebrations – We celebrate you
- Collaborative, Team-Oriented Culture – Work alongside supportive and dedicated colleagues
Requirements
- Possess effective communications skills and be able to handle difficult conversations with tact, professionalism, and cooperation.
- Ability to understand and interpret financial concepts.
- Ability to work under pressure and multi-task to meet project deadlines.
- Knowledgeable in MS Suite; with the ability to effectively work on a computer and adapt to various company programs and applications.
Skills
Compliance
