Process & Control Optimization Specialist

Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the role

The Process & Control Optimisation Specialist provides centralised tracking, coordination, and reporting of control‑related activities across hypercare, control optimisation, automation, and system readiness initiatives within Digital & Technology. The role ensures accurate visibility of control status, issues, dependencies, and remediation progress, particularly during periods of heightened risk or audit focus. By consolidating information across multiple programmes, the role supports effective governance, enables timely decision‑making, and contributes to the ongoing maturity and sustainability of the control environment.

Role Responsibilities

• Support hypercare activities by tracking issues, actions and progress, providing visibility of control status and remediation during heightened risk or audit periods.

• Support control optimisation, automation and transformation initiatives by tracking progress, dependencies and outcomes, and providing structured reporting on delivery status.

• Act as the reporting and coordination interface with programmes such as IAM and PAM, ensuring control‑related activities, dependencies and milestones are accurately tracked and communicated.

• Support system readiness assessments by tracking readiness criteria, control status, issues and outcomes, and consolidating results for stakeholder review.

• Produce consolidated tracking and reporting across hypercare, optimisation initiatives, programmes and system readiness activities to provide an integrated view of control health.

• Provide clear, timely reporting and insights to support stakeholder decision‑making across optimisation, programme delivery and readiness activities.

Why you? 

Basic Qualifications:

• Degree or equivalent professional experience in Information Systems, Risk Management, Business, or a related discipline.

• 8 -14 years of relevant experience

• Experience in control tracking, reporting, risk management, governance, or assurance within a Digital & Technology or regulated environment.

Preferred Qualifications: 

• Degree in Information Systems, Technology, Risk, Audit, or Compliance‑related field.

• Experience supporting audits, remediation, hypercare, or transformation initiatives, with exposure to technology controls, programme reporting, and stakeholder coordination.

• Relevant certifications such as CISA, CRISC, ITIL, or equivalent risk, audit, or technology governance qualifications.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.