- Salary
- $14+
- Location
- Grand Rapids, MI 49512
- Workplace
- Onsite
- Type
- full-time
- Seniority
- Entry
- Education
- High School
- Industry
- Fitness
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Paycom
Overview
As a Customer Service Representative at Planet Fitness, you'll be the first point of contact for members and guests, providing a welcoming 'Judgement Free' experience. Your responsibilities include greeting members, answering phones, checking in members, conducting facility tours, signing up new members, and maintaining a clean facility. You'll need to be physically able to stand and walk throughout your shift, lift 45 pounds, and communicate effectively. We offer excellent benefits including free Black Card membership, medical insurance, 401(k) matching, profit sharing, and employee referral bonuses.