Support Lead

Main responsibilities and Opportunities:

1. Monitor ticketing tool and give solutions within SLA TAT.
2. Coordinate with users, Business and vendors team and resolve issues
3. Maintain track list of activities
4. Business / Insurance domain knowledge – Added advantage

Qualifications, work experience:

1. SQL Server 2014 and Above (Triggers, Views, Stored Procedures), ASP.NET MVC, C#
2. Server/Infra Hardware Knowledge
3. Excellent Communication skills (written/oral)

Location: Mumbai Airoli

Mode: Work from Office

Experience-2-4 years