Quality and Automation Engineer 2

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Unified Communications Engineering team is looking for an enthusiastic SDET Engineer with a passion for building and optimizing secure, reliable, scalable, and robust applications.
As a Development and Test Engineer, the candidate will have knowledge of SIP and traditional voice technology including the ability to monitor, configure, administer, and troubleshoot endpoints from various third parties affecting the service. A development background is desired to automate the test cases. Collaboration with the network team and coordination between internal and external stakeholders is important for this role.We welcome anyone who is self-motivated, enthusiastic, and eager to learn latest opensource technologies and can build quick prototypes, review, and collaborate with engineers located across US and India.

Job Description

The Unified Communications Engineering organization at Comcast innovates, develops, delivers, and operates voice and unified communications products to our residential, commercial, and wholesale customers. As a member of this team, you will be part of a high-performance engineering organization focused on providing the most reliable, secure, and high-quality experience at scale to our customers. Our teams achieve this outcome by continuously improving our products utilizing modern Software development practices in an end-to-end approach. Our culture focuses on constant learning, embracing diversity, fostering inclusivity, empowering individuals, dynamic collaboration, and promoting open communications.  Comcast voice and unified communications products set the standard in a highly competitive marketplace, and it is through our technology driven approach that we achieve the best customer experience for our products.    

Role and Responsibilities:

• Define and develop test automation strategies and methodologies with clear ROI analysis
• Assist in release management and propagating the code to Test & Production environments
• Debugging the failures and resolving the code issues
• Low level design analysis plus creating user stories for developers in case of bugs and sometimes for new requirements
• Actively triage and resolve environment defects and issues
• Develop test plans, design test processes, and establish quality goals
• Design, create and maintain extensible test automation frameworks on multiple application platforms using both open source and proprietary tool sets.
• Design, develop, execute, and maintain automated test scripts
• Develop, maintain, and improve Continuous Integration pipelines including best practice metrics and reports
• Create high quality software deliverables across test plans, test scripts and test reports
• Analyze test data and implement metrics and dashboards for progress and product quality reporting.
• Be an advocate for shift-left testing practices, focusing on how we can ensure quality for the client
• Identify, design, and deliver innovative technical solutions to increase test effectiveness and coverage, while reducing the cost of test execution
• Maintenance of the smoke test when new requirements change the existing logic
• Development/integration of the new APIs released into the Smoke test automation

 The Ideal Candidate:

• 2-4 Years of (relevant) experience in a product development or Telecom or equivalent
• Experience in developing and using various test frameworks and tools such as Selenium Webdriver, Django, Java, C#, Python, JavaScript , FAST API and Appium
• Knowledge of object-oriented design principles.
• Good understanding and experience of Agile and DevOps methodologies and frameworks
• Hands on experience with CI/CD tools such as Gitlab, Jenkins or Bamboo
• Experience with tools & applications such as JIRA, Azure DevOps, BitBucket, Git and Artifactory/Maven.
• Experience working within TDD and BDD environments including proficiency in Gherkin or similar tool
• Experience with API testing with knowledge of web services automation using SOAP and REST services
• Excellent interpersonal, oral, and written communication skills.

Responsibilities:

• Developing and maintaining automated test scripts in alignment with software engineering standards
• Executing automated tests, analyzing outcomes, and reporting defects for product enhancement
• Diagnosing and repairing malfunctioning test cases to ensure continuous reliability
• Collaborating with development teams to integrate test automation strategies from the outset
• Crafting documentation for automated testing, including comprehensive test plans and reports
• Contributing to code reviews and sharing automated testing expertise within the team
• Staying abreast of advancements in test automation tools and practices to recommend framework improvements
• Diagnosing and repairing intermediate complexity broken automation scripts with moderate guidance
• Assisting in the development of viable test strategies to support product functionality testing
• Creating comprehensive automated testing documentation, including test plans and reports
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

2-5 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.