- Location
- Kuala Lumpur, Kuala Lumpur
- Type
- Full-time
- Department
- IT
- Seniority
- Senior
- Experience
- 5+ years
- Closing date
- Today
Description
About Us
Join a dynamic and high-potential startup with a vision to revolutionize agent-focused solutions. We believe in empowering talent and fostering innovation to create impactful, technology-driven products.
About the Role
We are looking for a passionate and tech-savvy Product Manager to lead the charge in developing and managing our agent-centric technology solutions. If you thrive in a fast-paced, collaborative environment and enjoy creating impactful products, this role is perfect for you.
Key Responsibilities
1. Product Strategy & Vision
- Develop and drive the product vision and roadmap for agent-focused solutions aligned with the company’s business goals.
- Analyze market trends, identify customer needs, and leverage emerging technologies to create innovative solutions.
2. Solution Development
- Oversee the design, development, and management of end-to-end agent solutions that enhance customer experience and operational efficiency.
- Collaborate with cross-functional teams—engineering, design, sales, marketing, and customer success—to deliver high-quality products on time.
3. Stakeholder Collaboration
- Collect and prioritize product requirements from internal and external stakeholders.
- Clearly articulate product vision, updates, and roadmaps to all stakeholders.
4. Technical Collaboration
- Work closely with technical teams to ensure seamless implementation of features and functionalities.
- Use your basic technical knowledge to bridge communication between technical and non-technical stakeholders.
5. Performance Measurement
- Define and monitor key performance indicators (KPIs) and success metrics for agent solutions.
- Leverage user feedback and analytics to continuously improve product performance and user satisfaction.
Qualifications
Experience:
- 5+ years of experience as a Product Manager, preferably in agent solutions, customer-focused products, or related domains.
- Prior experience in startups or technology-driven environments is an advantage.
Technical Knowledge:
- Basic understanding of APIs, system integrations, and software development processes.
- Comfortable collaborating with technical teams and understanding product development cycles.
Skills:
- Exceptional problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
- Proven track record of managing multiple projects in a fast-paced environment.
Education:
- Bachelor’s degree in Business, Computer Science, or related fields (or equivalent professional experience).
Why Join Us?
- Be part of a high-growth startup with an exciting future.
- Work on cutting-edge solutions that impact agents and their customers.
- Competitive salary and benefits package.
- Opportunities for professional growth and career advancement.
Location: Subang Jaya, Selangor (One City Mall)