Business Product Officer -Practice Solutions

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for handling new and existing Practice Solutions clients, as a point of contact for identifying, fulfilling and servicing banking products. Key responsibilities include ensuring the success of the client by providing product knowledge and a positive experience with all banking products as they grow their business. Job expectations include working closely with clients, internal partners and servicing teams, and understanding, recommending, and fulfilling appropriate products for the client based on business needs.

Responsibilities:

• Communicates with clients to identify potential banking products based on business needs
• Collects and prepares documents for banking product fulfillment
• Routes servicing requests to appropriate fulfillment teams
• Processes and performs servicing related tasks on banking products, as requested by client
• Performs basic demand deposit account maintenance including check orders, external name changes, and signature card creation

Skills:

• Account Management
• Business Development
• Pipeline Management
• Adaptability
• Collaboration
• Market Analysis
• Relationship Building

Required Qualifications:

• Two or more years of client service experience in financial services; preferred candidates will have Practice Solutions and/or Programs experience
•  Bachelor’s degree, or equivalent work experience; preferred candidates will have a degree in Business (Finance, Marketing, etc.)

Desired Qualifications:

• Proven excellent verbal and written communication skills
• Proven organizational and time management skills
• Demonstrated ability to analyze issues and develop solutions
• Proven experience working in a fast-paced environment as part of a larger team
• Proven experience developing rapport with clients, colleagues and other business partners

• Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40