AI & Innovation Lead

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

You’ll be at the forefront of designing, developing and implementing advanced software solutions that transform how industries operate.

Your expertise will play a key role in shaping our AI offerings, enabling the delivery of innovative solutions at scale while ensuring the highest standards of quality, reliability and operational excellence.

What you will do

Drive Production-Grade AI

• Lead the design and implementation of end-to-end AI solutions, translating design documentation and state-machine specifications into scalable, production-ready agentic systems.
• Drive the development of agentic components, ensuring tool calling, reasoning workflows and evaluation mechanisms are robust, measurable and ready for enterprise deployment.
• Establish and promote best practices for automated benchmarking, testing and continuous improvement to ensure solution quality and operational readiness.
• Contribute to the architecture of scalable AI solutions, including vector database designs, prompt orchestration approaches and LLMOps pipelines that support reliable deployment and lifecycle management.
• Ensure AI solutions are designed, implemented and evolved with a strong focus on performance, maintainability and long-term scalability.

Strategic Technical Leadership

• Provide technical leadership for complex AI initiatives, evaluating technical approaches while balancing performance, scalability, latency and operational considerations.
• Guide the definition and evolution of AI capabilities, functional objectives and agent architectures in collaboration with stakeholders and cross-functional teams.
• Drive innovation in areas such as self-healing code, automated error correction and intelligent automation, helping shape the future of cloud-based managed services powered by AI.
• Influence technical direction through problem solving, engineering excellence and the adoption of emerging AI technologies and practices.

Who You Are

Required Skills & Experience

1. Software Engineering Foundations

• Python (required)
• Git and GitHub
• REST APIs
• Software testing and engineering best practices
• Application design

2. Machine Learning & Deep Learning

• Regression, classification and clustering
• Neural Networks
• Transformers
• PyTorch
• TensorFlow
• Scikit-learn

3. Generative AI (GenAI)

• Prompt Engineering
• Retrieval-Augmented Generation (RAG)
• Embeddings
• Vector Databases (Pinecone, Weaviate, Chroma, FAISS)
• Fine-Tuning
• Function Calling
• AI Agents
• Agentic Workflows
• LLM Evaluation (Evals)

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.