Regional Manager Asset Services

• Permanent Full-Time Position
• Location: Coffs Harbour, NSW 2450
• Starting from $120K + Super + NFP Salary Packaging Benefits (depending on experience)
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we are building hope and possibility for all.

Find out more about us and our purpose.

Your opportunity

Lead a high-performing Asset Team and make a real impact on the lives of residents across Mission Australia Housing's property portfolio. As Regional Manager Asset Services, you will drive maintenance, compliance, contractor performance and asset improvement initiatives, ensuring safe, quality homes for tenants while leading strategic projects, managing key stakeholder relationships and delivering exceptional asset outcomes.

This is an exciting opportunity for a people-focused leader who thrives on driving operational excellence and creating lasting community impact.

Your key responsibilities will be to:

• Lead the delivery of responsive, planned, cyclical and vacant property maintenance programs across a diverse housing portfolio.
• Manage and develop a high-performing Asset Team, fostering a culture of accountability, collaboration and continuous improvement.
• Oversee contractor and supplier performance to ensure quality outcomes, compliance, value for money and achievement of service level agreements.
• Ensure all properties meet legislative, regulatory, WHS and asset compliance requirements through effective governance and quality assurance processes.
• Monitor asset performance, property condition, risks and lifecycle requirements, using data and insights to drive informed decision-making.
• Manage regional asset budgets, forecasts and expenditure, ensuring financial accountability and alignment with organisational objectives.
• Lead asset-related projects, property upgrades and new developments while building strong relationships with internal stakeholders, contractors and external partners.

Requirements for success

• Proven experience leading asset, property, facilities or maintenance operations across a diverse property portfolio. Preferably with full lifecycle of properties. 
• Strong knowledge of asset management, building maintenance, contractor management, compliance and property lifecycle planning.
• Demonstrated ability to manage budgets, forecasts and expenditure while delivering value-for-money outcomes.
• Experience leading, coaching and developing high-performing teams within a complex operational environment.
• Strong understanding of WHS, regulatory and asset compliance requirements, with a focus on risk management and quality assurance.
• Excellent stakeholder management skills - build effective relationships with contractors, internal teams, government agencies and external partners.
• Highly developed analytical, problem-solving and project management skills, with the ability to use data and insights to drive performance, continuous improvement and positive resident outcomes.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)  
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave 
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you