Executive Housekeeper

Description

Noble House Hotels and Resorts owns, manages, or operates a portfolio of 20+ luxury, independent hotels and resorts around the country and Mexico. We were recently Voted Top 25 Best Hotel Brand in the World – Travel + Leisure World’s Best Awards. We are currently seeking a Hotel Manager for the beautiful Courtyard Faro Blanco Resort.

OUR CULTURE | Individual Distinction, Collective Soul

The Noble House Hotels & Resorts philosophy emphasizes "location, distinction, and soul." Our properties are not a "one-size-fits-all." And neither are our team members. What makes us the Corporate Office lies within our team. We are a group of individuals who share a passion for hospitality. We let our personalities shine, and we enjoy having fun.

Become a part of our Noble CommUNITY- We take pride in providing initiatives through our Diversity, Equity, Inclusion & Accessibility (DEIA), Green and Wellness committees. Join us in sharing your thoughts, perspectives, and enthusiasm!

Sound like you? We look forward to reviewing your resume!

The Executive Housekeeper is responsible for the overall leadership, management, and performance of the Housekeeping operation at Courtyard by Marriott Faro Blanco Resort. Reporting directly to the Hotel Manager with a dotted-line relationship to the Complex/Area General Manager, this position ensures the highest standards of cleanliness, presentation, guest satisfaction, and operational efficiency throughout all guest rooms, public areas, back-of-house spaces, and laundry operations. The Executive Housekeeper is responsible for developing and leading a high-performing housekeeping team, maintaining Marriott brand standards, managing labor and departmental expenses, overseeing inventory and procurement controls, and ensuring a consistently exceptional guest experience. This leader plays a critical role in protecting the physical asset, driving guest satisfaction scores, and fostering a culture of accountability, teamwork, and service excellence. 

Requirements

• Minimum of 5 years of progressive housekeeping leadership experience, including at least 2 to 3 years as an Executive Housekeeper, Assistant Executive Housekeeper, Housekeeping Manager, or comparable role within a hotel, resort, or hospitality environment.
• Previous experience in a branded hotel environment, preferably Marriott, full-service, lifestyle, or resort properties.
• Proven success managing housekeeping operations, guest room cleanliness standards, public space maintenance, laundry operations, and quality assurance programs.
• Demonstrated expertise in labor management, staffing models, scheduling, productivity analysis, payroll administration, and departmental budgeting.
• Strong experience with inventory controls, linen management, operating supplies, procurement processes, and expense management.
• Proven ability to develop, train, coach, and retain housekeeping professionals while fostering a positive and performance-driven culture.
• Strong understanding of Marriott brand standards, room inspection programs, guest satisfaction metrics, and quality assurance processes preferred.
• Experience implementing preventive maintenance reporting procedures and partnering effectively with Engineering and Front Office teams.
• Comprehensive knowledge of housekeeping chemicals, cleaning procedures, sanitation standards, safety programs, and OSHA regulations.
• Proven ability to manage departmental budgets, forecasting, capital needs, and expense controls while maintaining service excellence.
• Strong organizational skills with exceptional attention to detail and a commitment to maintaining the highest cleanliness standards.
• Experience analyzing guest feedback, service trends, and operational performance metrics to drive continuous improvement.
• Proficiency with housekeeping management systems, hotel property management systems, inventory software, and Microsoft Office applications.
• Excellent communication, leadership, and interpersonal skills with the ability to effectively engage team members at all levels.
• Ability to work flexible schedules including weekends, holidays, and peak occupancy periods.

The OFFER:

In return, you are rewarded with a competitive compensation package including competitive pay, On-Demand Pay – Your Pay before Payday, health insurance (medical, dental, vision), 401k plan with employer matching, Paid Time Off, holidays, and Discounted Food & Hotel Discounts at Noble House Hotels & Resorts nationwide. This position is eligible for quarterly/annual bonus potential.

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.