Applied AI Engineer

Applied AI Engineer

About Capsule

Capsule is rebuilding the pharmacy experience to be smarter, friendlier, and faster. For over a decade, we have offered free same-day home delivery. Today, we operate nationally and have raised over $500M from premier healthcare and tech investors.

To eliminate prescription friction, our ClearRx product integrates directly with specialty practices' EMR systems. We handle insurance benefit checks, prior authorizations, patient communications, and delivery on their behalf.

AI powers our scale. We build end-to-end AI agents for prescription workflows, backed by human judgment where needed. Our engineers leverage AI coding tools, partner closely with business teams, and directly impact patient and provider care.

About the Role:

As an Applied AI Engineer, you will work directly with business stakeholders to understand key Capsule workflows and build AI agents that improve them. You will own projects end to end, from mapping the process to delivering production systems that drive measurable business outcomes, with a "right and fast" approach.

• Partner with business stakeholders to map key workflows end to end and identify opportunities for automation and process improvement

• Design, build and deploy AI agents, along with the APIs, services and workflows that support them, using Python, Kotlin or other programming languages your team uses

• Build evaluations and backtesting to measure agent accuracy before launch, and monitor performance in production

• Define success metrics for each project, track results against them, and iterate until business goals are met

• Write Technical Specs that communicate architectural approaches and present them to internal peers for review and feedback

• Provide mentorship to other engineers through code reviews and architecture reviews

Requirements:

• You have 3 - 8 years of overall software engineering experience

• You are an expert in one or more mainstream programming languages such as Python or Kotlin

• You have experience building and deploying LLM-based applications or AI agents in production

• You have experience designing evaluations and monitoring for AI systems

• You use AI coding tools as a regular part of your development workflow

• You have experience developing and maintaining full-stack applications, including both frontend and backend services

• You are comfortable working directly with business stakeholders and translating their needs into technical solutions

• You have been part of a team that owned software components critical to driving business outcomes

What We Offer

• The starting anticipated earnings for this position is between $130,000 and $200,000 base salary contigent on performance and leveling.

• Compensation packages include base pay and benefits

• Comprehensive benefits package including medical, dental, and vision coverage

• The opportunity to work alongside some of the brightest minds in healthcare and technology

• The opportunity to execute on a high-impact mission, to build a pharmacy that works for everyone, within a $425 billion pharmacy industry touching 70% of Americans once a month

Capsule is committed to hiring the best team possible to build a pharmacy that works for everyone. We have a diverse set of problems to solve, and believe that we need a diverse set of perspectives to deliver the best possible solutions to those problems. We look for talent from a wide range of backgrounds - including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.