Business Consultant, Process and Change Management (12 Month Contract)

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Consultant, Business Analytics is responsible for supporting the delivery of advanced consulting advice in data analytics, providing research and insights, and ensuring senior management has the relevant information to make informed decisions. The role applies advanced concepts to utilize various advanced analytical techniques such as statistical modeling, data mining, and machine learning. The Consultant, Business Analytics provides insights that inform decisions influencing department strategy, performs in-depth analysis of research information to identify opportunities, develops proposals and makes recommendations for management’s use. The role works autonomously on day-to-day work, researching industry best practices, tools, and systems for reporting and data analysis, identifying and recommending enhancements to automated systems used to create a standardized reporting system. The role uses independent judgement to determine methods and approaches to work and acts as a resource integrator for their area.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Business Effectiveness - Identify and recommend changes that enhance operations whether through technology or other processes to ensure the efficiency and effectiveness of the department.

• Strategic Thinking Approach – Drive, manage and execute data and reporting projects and initiatives in alignment with CIBC Strategy while supporting the business goals, objectives and key performance indicators. Ability to think strategically about how to mobilize and engage teams across the enterprise to deliver strategic change.

• Relationship Management - Manage the relationship between the Data and Reporting and various partners throughout the bank with a high focus on client experience and partnering for shared success.  Build internal and external relationships as required to help ensure we are providing the right level of service to our leadership team and business partners. 

• Communication -  Excellent verbal and writing skills to effectively articulate ideas and opinions that involve analysis, processes, and technology solutions to others with different disciplinary backgrounds. Ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation.

• Reporting - Track progress and conduct analysis of data and reports. Support in the tracking and communication of performance metrics.

Who you are

• You can demonstrate experience with: programming languages and have experience using modern big data, analytical and dashboard tools (i.e. SAS, SQL, Python, R, Hadoop, Spark, Alteryx, Tableau, Cognos).

• You have a degree in a quantitative field (i.e. mathematics, statistics, computer science, economics, engineering, physics, business) or equivalent experience. Advanced degree is an asset (i.e. MMA, MBAN, MSc, MA, MBA).

• You are a problem solver. You have exceptional critical thinking, problem solving and decision making skills with demonstrated ability to independently identify and analyze business problems and recommend solutions.

• You demonstrate knowledge in organization's Information Technology (IT) environment and understand the integration / interdependencies of various processes across a line of business.

• You have stellar communication skills. You have the ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation. You also have the ability to express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.

• You're driven to succeed. You are motivated by accomplishing your goals and delivering your best to make an impact.

• You act like an owner. You understand business and process requirements in order to define fairly complex processes or a sub set of processes affecting a line of business

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support, and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-141 Bay, 22nd Floor

Employment Type

Temporary (Fixed Term)

Weekly Hours

37.5

Skills

Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Machine Learning (ML), Metrics Analysis, Process Improvements, Reporting and Analysis, Statistical Analysis