Sales & Technology Specialist

Grand Design's Inside Sales team is the primary sales contact between our company and retail customers. They interact - daily - with our prospective end users through phone, email, and in-person. They are a vital link between who we are and who we do it for. As the Sales & Technology Specialist on this team, you will utilize both sales acumen and technology to drive our business forward and meet the needs of today's customers.

Not everyone is cut out for a sales position. It takes drive, grit, and creativity. It means finding a way to reach your goal, even when the path isn't clear. It can be profoundly simple, and yet somehow extremely hard. And if done properly, it will take you farther than you ever thought possible.

We believe you are more important than what you do, but what you do matters. HOW you do it matters even more.

We're re-writing the playbook for a sales position. Never sold anything before? No problem...what do you do so well that sales experience doesn't matter? Do you have an eye for marketing? Training? Computer Science? Data Analysis? Bring us an unusually useful skill set and we'll talk. Have sales experience? Even better...but what sets you apart? We can teach you our product. We can teach you our industry. We can even teach you how to sell. What we are really interested in is what you can teach us.

This position will require a sharp mind that loves to learn and solve problems, and a desire to serve others - both customers and teammates.

Our Story

Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO).

"We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers.

That's our story and our journey. What's yours?

If you like working in a fast-paced environment, connect with purpose, execute with excellence, and are ready to transform the road ahead, we welcome you to begin your journey by applying today!

Here's some of what you'll get to do:

• Acquire a thorough product knowledge of the recreational vehicles Grand Design produces
• Learn and use our lead management software for lead and contact management, customer satisfaction scoring, and email campaigns
• Follow up on incoming leads and prospective sales through phone, email, and other channels
• Assist in planning and executing company sales and sales training events
• Lead factory tours daily for retail customers and dealer partners
• Assist in various sales training initiatives and help the sales team move the business forward
• Travel: Attend RV shows across the US and Canada and assist Regional Sales Managers when needed (travel can be up to 50 days per year, as needed)
• Analyze market and sales data
• Identify problems we haven't solved yet - and then take ownership of them
• Bring your own expertise to the role. If your skill set can make us better, then make us better!
• There's more to it - but let's talk about it!

Education, Skills, & Experience Needed:

• High School education; a college degree is welcome, but what you've learned and what you can do with it mean more to us than the credential
• Well-acquainted with Microsoft Office (specifically Excel and PowerPoint - Power BI a plus)
• Strong critical thinking and problem-solving skills
• Polished communication skills - verbal and written
• A heightened sense of self-awareness (although if you don't have it you wouldn't know...)
• An ability to comprehend, interpret, and apply data and reports
• Although not required, if you have experience with web development, coding, automation, or building useful digital tools, we'll put those skills to work

Physical Demands

• Up to 50 days of travel per year (as needed); including weekends
• Stand, walk, sit in a production environment for a few hours a week
• Office sitting and standing environment
• Drive a large passenger vehicle/shuttle bus for factory tours (valid driver's license and acceptable driving record required)

Our Core Values

• Gratitude - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place.
• Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships.
• Accountability - Holding each other to the highest expectations in all we say and do.
• iNnovation - Striving to be industry-leading with our people, processes, and products.
• Drive - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers.

At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations.

Leadership Expectations:

• Connect with Purpose
  • Be inclusive; seek out different perspectives.
  • Focus on the Customer; put yourself in the customer's shoes.
  • Communicate Clearly; say what needs to be said and listen.
• Execute with Excellence
  • Explore Possibilities; ask, "What if?" and embrace new ideas.
  • Set Direction; prioritize, plan, and align; balance thinking and action.
  • Drive Results; get the right things done; work with a sense of urgency.
• Build the Future
  • Transform the Road Ahead; anticipate opportunities; seek new opportunities for continuous improvement.
  • Navigate Change; be agile and flexible; take on new challenges.
  • Inspire Growth; help each other improve; commit to personal development.

If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits:

• Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability
• Health Savings Account (HSA)
• 401(k) with match
• Employee Stock Purchase Program
• Tuition Reimbursement
• Holiday and Vacation Pay

Grand Design is an Equal Opportunity Employer.