Sales Associate

Job Summary
To assist in delighting every prospect and homebuyer that comes through Atlantic Builder’s doors by making them feel welcome and important before, during, and after the contract writing and homebuilding process.

Duties and Responsibilities/Essential Functions

• Meet and Greet new and repeat customers as they visit Atlantic Builders communities following the AB Sales Process.
• Assist Community Sales Managers with Sales and Marketing related activities.
• Establish rapport through conversation using open and closed probes with the customers to ascertain their needs and determine their qualifications.
• Demonstrate features and benefits of the home to the customer and answer their questions.
• Walk lots with customers demonstrating features and benefits and answer questions.
• Set appointments and set-up “Next Steps” with the Community Sales Managers.
• Maintain sales office coverage, particularly when the Sales Manager is unavailable or has scheduled time off.
• Register each new customer and enter information into Hyphen Solutions CRM.
• Assist when necessary, in the completion of contract paperwork and follow-up addenda for the Community Sales Manager.
• Monitor customer deposit schedules, loan qualifications, and contingencies and notify Community Sales Manager of any not met in accordance with the terms of the customer’s contract.
• Record and maintain the walk-in and e-lead prospect database (CRM) and contact prospects weekly to schedule appointments to come back to our sales centers.
• Have the Sales Center ready for business by the designated opening time. This includes having all lights on, the appropriate temperature set, desk areas neat, coffee brewing, collateral materials and displays ready.
• Assist the Community Manager in distributing promotional material as scheduled by the Community Sales Manager and Community Business Plan.
• Prepare weekly Traffic Reports.
• Walk Inventory homes weekly using checklist and report any maintenance or presentation needs to the Project Manager.
• Drive through the communities weekly to look at the project from the point of view of a new customer. Summarize any deficiencies in a report to the Community Sales Manager.
• Assist Community Sales Manager in walking each home under construction to report an update to each customer weekly.
• Respond to homebuyer questions or refer to Sales Manager as necessary.
• Attend weekly sales meeting and other company meetings as scheduled.
• Assist main office with administrative tasks as may be requested from time to time.
• Participate in training as provided by Atlantic Builders or others.
• Assist Community Manager and/or Director of Sales with preparing and execution of sales events.
• Create/Maintain brochure inserts for each community (Pricing, available home sites, included features sheets, etc.

Support all Atlantic Builders Core Values

• Delighted Customers
• Passionately Learn and Grow
• Respect All Opinions
• Act with Urgency
• Give Back
• Have Fun and Celebrate
• Do It Right the First Time

Qualifications/Requirements:

Education/Experience

• Proven sales results
• Must have valid driver’s license
• Four-year degree preferred.
• Maintain 5-day workweek, including weekends (taking 2 alternated consecutive days off.)

Skills

• Basic computer skills (Word, Excel, Outlook, web-based applications)
• Office equipment (phones, photocopier, postage meter)
• Excellent verbal, written and listening communication skills
• Strong time management, prioritization, planning and attention to detail

Abilities

• Ability to handle a variety of tasks, effectively prioritize and ensure follow-up
• Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
• Ability to maintain a courteous and professional demeanor in all situations

Pay Range:  $60,000 - $67,500 DOE
Great Benefits!
Great Place To Work Certified