Director – Optimization & Analytics, Mastercard Move (NAM)

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director – Optimization & Analytics, Mastercard Move (NAM)

Overview
The combination of Mastercard’s Cross Border Services (XBS) and Mastercard Send provides a comprehensive, domestic and global payment platform that allows financial institutions, fintechs, digital customers and other businesses to send real-time payments to multiple end points around the world. This is a dynamic, high growth segment with relevance to a broad range of Mastercard products and assets.

The NAM Move team is seeking a Director to oversee portfolio growth and optimization for the Mastercard Move portfolio. As a critical member of the team, this position is responsible for identifying revenue growth and optimization opportunities within the existing customer base, prioritizing cross sell opportunities, incentives, and partnering with customer success and sales teams to realize those opportunities.

This is a high profile, high impact role with frequent executive engagement. It requires working cross-functionally with other groups like account managers, finance, Product Architects, global and regional product teams, legal and Biz Ops, among others. This role will be a significant contributor to Mastercard’s strategy to capture and grow new payment flows and support our customers’ growth ambitions.

Role
• Employ a data driven approach to identify, prioritize and structure optimization or cross sell opportunities among existing XBS and Send customers
• Partner with business development leads to develop and execute on optimization or cross sell proposals. Responsible for optimization KPIs.
• Oversee portfolio tracking and analytics, production of reporting and dashboards to inform product strategy and management. Support financial projections and planning.
• Support strategic projects involving XBS, Send and other.

All About You
• Significant experience and exposure to the U.S. payments ecosystem and product management or development functions. Consulting experience also preferred.
• Data driven, strong business acumen with a track record in launching creative partnerships or new business models. Ability to spot trends and turn them into new revenue opportunities.
• Think outside of the box. Comfortable with thoughtful risk taking.
• Keen sense of urgency and multi-tasking capabilities.
• Strong influencing skills across all levels of the organization and with customers
• Strong team player. Strong people management skills and experience.
• Excellent communication skills. Ability to lead customer-facing conversations. Strong executive presence.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

New York City, New York: $187,000 - $318,000 USD