Senior Software Quality Engineer (SaaS)

TeamBuilder is a rapidly growing healthcare SaaS company on a mission to transform healthcare with our innovative technology. We believe in empowering our customers through inventive solutions and a commitment to excellence. Our young, rapidly growing team is looking for passionate professionals who thrive in a dynamic, innovative, and collaborative environment. 

We are seeking an experienced Software Quality Engineer to help drive quality across a growing SaaS platform.
This role combines hands-on manual testing, test automation, API validation, data reconciliation, quality process design, and cross-functional collaboration. The successful candidate will be comfortable working directly with Product Managers, Developers, Customer Success teams, and leadership to ensure software quality throughout the SDLC. This is a senior individual contributor role for someone who enjoys building scalable quality systems rather than simply executing test cases.

Core Responsibilities
Quality Strategy
 Develop and continuously improve QA processes
 Establish testing standards and best practices
 Create risk-based testing approaches
 Drive quality metrics and reporting
 Improve release confidence and production stability
Manual Testing
 Create detailed test plans and test cases
 Perform exploratory testing
 Execute regression testing
 Validate complex business workflows
 Reproduce and document defects clearly
Test Automation
 Design and implement automated testing frameworks
 Build and maintain UI automation suites
 Build and maintain API automation suites
 Integrate automated testing into CI/CD pipelines
 Monitor and improve automation coverage and reliability
API Testing
 Test REST APIs using tools such as Postman
 Validate authentication, authorization, and error handling
 Create automated API regression suites
 Analyze API logs and payloads
Data Validation & Reconciliation
 Validate application data against underlying databases
 Perform data reconciliation between systems
 Investigate production issues using SQL
 Verify integrations and ETL processes
 Build repeatable validation processes
Documentation
 Create and maintain:
o Test Plans
o QA Processes
o Release Validation Checklists
o Regression Suites
o Status Reports
o Defect Documentation
Collaboration
 Partner directly with developers during feature delivery
 Participate in design and requirements reviews
 Drive bug triage discussions
 Communicate quality risks clearly to stakeholders

Required Experience
Must Have
 5+ years QA experience within SaaS products
 Demonstrated experience owning quality for complex web applications
 Strong manual testing experience
 Strong test automation experience
 Experience testing APIs
 Strong SQL skills
 Experience working in Agile environments
 Excellent written and verbal communication skills
Automation Tools
Experience with one or more:
 Playwright
 Cypress
 Selenium
 TestCafe
API Tools
Experience with:
 Postman
 Swagger/OpenAPI
 REST APIs
Data Validation
Experience with:
 SQL Server
 PostgreSQL
 MySQL
Ability to:
 Write queries
 Compare datasets
 Validate business calculations
 Investigate data discrepancies

Preferred Experience
AI-Enabled QA
Experience using AI tools to improve quality processes:
Examples:
 AI-assisted test case generation
 AI-assisted automation creation
 AI-assisted bug analysis
 AI-assisted regression identification
 AI-assisted documentation generation
 AI-assisted exploratory testing
SaaS Experience
Experience with:
 B2B SaaS platforms
 Enterprise software
 Multi-tenant applications
 Authentication / SSO systems
 Complex business workflows

More about Us

1. We foster a collaborative, engaging, mission-driven culture that values innovation and prioritizes customer success. We like to have fun together and support each other too
2. Job Type: Full-time, Exempt, Remote (East Coast Hours primarily), Some Travel Required​​​​
3. Compensation: Competitive including paid time off, medical benefits, and the potential for an annual performance bonus, and/or equity