- Salary
- $17+
- Location
- New Milford - New Milford , CT 06776
- Workplace
- Onsite
- Type
- full-time
- Department
- Customer Service
- Seniority
- Entry
- Education
- High School
- Industry
- Fitness & Wellness
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Customer-Facing
- Source
- Paycom
Overview
The Front Desk Associate provides exceptional customer service to Planet Fitness members by greeting them, handling check-ins, and answering inquiries. Responsibilities include maintaining club cleanliness for up to 50% of the shift, accepting payments, providing information about business procedures, and promoting special offers. The role requires strong communication and problem-solving skills, ability to manage multiple tasks, and a friendly demeanor. Must be 18 years or older with a high school diploma or equivalent, and have six months of face-to-face customer service experience or one year of fitness industry experience.