Hospice Marketer

"Stillwater Hospice, LLC"

3 days ago

Salary: $55k – $65k/yr
Location: Billings, MT
Type: Full-time
Education: Bachelor
Closing date: Today
Source: ApplyToJob

Description

Job Title/Position: Community Relationship Representative
Reports To: ED/Director of Clinical Services
Location: Billings, Montana

Come join an amazing and growing team at Stillwater Hospice. At ten locations and growing Stillwater has succeeded in the end of life space by prioritizing team members within the organization. With second to none patient service and community dedication, Stillwater is the provider of choice in the communities in which we serve. Stillwater Hospice Community Relationship Representatives are a critical part of our hospice team. If you are excited about stepping into an important role for a growing, and dynamic team, apply now!!

PAY RATE: $55k - $65k
BONUS OPPORTUNITY
BENEFITS FOR FULL TIME POSITIONS

Health Insurance
Dental Insurance
401k Retirement Plan
- 100% match up to 4%
- No vesting period
Paid Time Off (PTO)
- Accrual of PTO starts immediately
Flexible Work Schedule with Work/Life Balance
Stillwater University for learning and development

Job Description Summary

Responsible for managing all aspects of organization marketing including establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, meeting with patients and patients families to provide hospice & palliative service overviews, organizing hospice & palliative care education events and much more.

Essential Job Functions/Responsibilities

Build and maintain relationships with hospitals, physicians, nursing homes, assisted living facilities, discharge planners, social workers, and case managers
Establish trust with local organizations, churches, senior centers, veterans groups and community leaders
Educate healthcare professionals and the public on:
- What hospice & palliative care is
- Eligibility criteria
- Services offered (medical, emotional, spiritual support)
Host or participate in workshops, seminars and health fairs
Dispel myths of misunderstanding about hospice & palliative care
Generate referrals through strong relationships and education
Guide families and referral sources through the intake process
Ensure timely follow-up to convert referrals into admissions
Work closely with the admissions and clinical teams to ensure a seamless transition for patients
Communicate patient and family needs gathered during initial outreach
Develop and implement marketing plans that align with organizational goals
Analyze referral trends and territory performance
Identify opportunities for growth within assigned territory
Represent Stillwater's mission, core values and services professionally
Maintain a consistent brand image in the community
Keep accurate records of outreach efforts, referral sources, and contacts
Provide regular reports on marketing activities and outcomes to leadership

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications

Bachelor's degree preferred.
Excellent communication and interpersonal skills
Empathy and emotional intelligence
Understanding of hospice philosophy and services
Sales or marketing background (healthcare marketing preferred)
Organization and time management
Cultural sensitivity and community awareness

Skills