Hiring.Camp

Learning Instructor - BWI

Southwest Careers

·

1 week ago

Salary
$74k – $82k
Location
MD-Baltimore-BWI, United States of America
Type
Full-time
Experience
18+ years
Education
High School
Visa
Not sponsored
Closing date
1 week ago
Source
Workday

Description

Department:

SWA University

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

The Learning Instructor supports the Baltimore/Washington (BWI) station by delivering engaging, highquality training across Ground Operations, Cargo, and Provisioning Teams. They’ll provide legendary Customer Service in the classroom while facilitating new hire, recurrent, and special initiative training covering safety, security, policy, procedure, and hospitality topics. They’ll serve as a resource for frontline Employees, provide feedback on curriculum, and assist in maintaining and improving training materials to ensure consistency and effectiveness. The Learning Instructor drives strong training compliance and readiness for BWI by leveraging strong communication skills, attention to detail, and a passion for developing Employees who support safe and reliable operations. 

Additional Details 

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face. Due to the nature of this role, you would be required to work from our Baltimore (BWI) Station.    

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available  

We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. 

Responsibilities

  • Instruct and facilitate classes

  • Perform administrative tasks including classroom setup, duplication and distribution of materials, etc.

  • Coordinate with Customer(s) to provide offerings to meet training needs

  • Responsible for complying with all necessary paperwork, curriculum, and training materials associated with training program

  • Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures

  • Assist with and/or leads special projects

  • Schedule classes based on availability of classrooms, equipment, or instructors

  • Accurately represents content to all Customers (Instructors, Business, Sr. Leadership, Safety Risk Management, etc.)

  • Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status

  • Provide coaching to class participants and feedback to their respective Leaders

  • Prepare reports for Leadership to inform training updates and status and gauge effectiveness of scheduling

  • May perform other job duties as directed by Employee’s Leaders

Knowledge, Skills and Abilities

  • Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology

  • Articulate communication and interpersonal skills

  • Skilled in classroom management

  • Knowledge of adult learning principles

Education

  • Required: High School Diploma or GED

Experience

  • Intermediate level experience, fully functioning broad knowledge in:

  • classroom instruction, facilitation experience or relevant training experience

  • public speaking

  • Must be able to lift and move items of 70 pounds and/or more

  • Preferred: At least one year of classroom training experience 

Licensing/Certification

  • N/A

Physical Abilities

  • Ability to perform work duties from limited space workstation/desk/office area for extended periods of time

  • Ability to communicate and interact with others in the English language to meet the demands of the job

  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986

  • Must be at least 18 years of age

  • Must be able to comply with Company attendance standards as described in established guidelines

  • Ability to travel up to 50% of the time to other locations to support operational needs, and occasional overnight stays required.

Pay & Benefits:

Competitive market salary from $73,600 - 81,800* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love: 

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) 

  • Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** 

  • Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** 

  • Competitive health insurance for you and your eligible dependents (including pets) 

  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. 

  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
Please print/save this job description because it won't be available after you apply.

Skills

Risk ManagementComplianceCustomer ServicePublic Speaking

Similar Jobs

30

Onsite FNP Instructor, Learning Lab- Indianapolis, IN - Part Time

Western Governors University · Indianapolis Simulation Center, United States of America · Onsite

2 weeks ago

Onsite FNP Instructor, Learning Lab - Indianapolis, IN - Part Time

Western Governors University · Indianapolis Simulation Center, United States of America · Onsite

2 weeks ago

Inflight Learning Instructor - DEN

Southwest Careers · CO-Denver-DEN, United States of America

2 weeks ago

Senior Technical Instructor, Learning & Enablement

Dragos · United Kingdom · Remote, Onsite

3 weeks ago

Senior Technical Instructor, Learning & Enablement

Dragos · United States · Remote, Onsite

1 month ago

Onsite Instructor, Learning Lab - Salt Lake City, UT - Part Time

Western Governors University · Salt Lake City Simulation Center, United States of America · Onsite

1 month ago

Onsite FNP Instructor, Learning Lab - Indianapolis, IN - Part Time

Western Governors University · Indianapolis Simulation Center, United States of America · Onsite

1 month ago

English Language Learning Instructor

Literacy Pittsburgh · Pittsburgh, PA

1 month ago

Onsite Instructor, Learning Lab - Salt Lake City, UT - Full Time

Western Governors University · Salt Lake City Simulation Center, United States of America · Onsite

1 month ago

e-Learning Instructor

Tierra Del Sol · Sunland, CA

1 month ago

English Instructor (Learning Leader)

The Piney Woods School · Florence, MS

1 month ago

Senior Sales Learning Instructor

Jci · Ratingen Balcke Dur, Germany · Remote, Hybrid

1 month ago

On-Call Field Academy Experiential Learning Instructor (Pool, Part-Time)

Zero Dropouts LLC · Hybrid +4 · Hybrid

3 months ago

Experiential-Based Learning Instructor - Ropes Course Instructor

Aleut Federal · United States Air Force Academy

3 months ago

Districtwide Exceptional Child Instructor - Learning & Behavior Disorders serving Tates Creek High School 1.0 FTE

Fayette County Public Schools · Lexington, Kentucky

3 months ago

Onsite FNP Instructor, Learning Lab- Indianapolis, IN - Part Time

Western Governors University · Indianapolis Simulation Center, United States of America · Onsite

4 months ago

On-Call Field Academy Experiential Learning Instructor (Pool, Part-Time)

Zero Dropouts LLC · Denver, CO

4 months ago

Director of Community Engagement and Service Learning – Instructor Admin

Albany Medical Center · 43 New Scotland Avenue, United States of America · Onsite

5 months ago

Cosmetology Instructor - Learning Leader

Paul Mitchell Schools · Lyndon, KY, US

8 months ago

Barber Instructor ( Learning Leader)

Paul Mitchell Schools · Spokane Valley, WA, US · Onsite

8 months ago

Lifelong Learning Instructor

Barnard Careers · Barnard College, United States of America

10 months ago

Cosmetology Instructor (Learning Leader)

Paul Mitchell Schools · Nampa, ID, US

12 months ago

Cosmetology Instructor (Learning Leader)

Paul Mitchell Schools · Columbus, OH, US

1+ year ago

Adult Learning Instructor

Employees Lvccld · Las Vegas, NV, US · Remote, Hybrid, Onsite

1+ year ago

Adult Learning Instructor Non Credit Courses

SPSCC · Lacey Campus, WA, WA, US

1+ year ago

Barber Instructor ( Learning Leader) Night Program

Paul Mitchell Schools · Frederick, MD, US

1+ year ago

Early Learning Certified Instructor

Minnesota Valley Education District

3 days ago

College Bound Instructor, College Learning Community for Transfer School Students

CAMBA · NY

1 week ago

SY26-27 BASE Social Emotional Learning (SEL) Instructor (part-time)

Latin American Montessori Bilingual Public Charter School (LAMB) · Washington, DC

2 weeks ago

Club Instructor - Expanded Learning Programs (Escondido)

Ymcasd · Escondido, CA, US

2 weeks ago