Sr Business Analysis Manager

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview
Leads revenue assurance and operational risk functions for T-Mobile for Business (TFB), identifying and quantifying revenue leakage, billing discrepancies, and asset exposure across the B2B portfolio. Partners with Finance, Legal, and Corporate Investigations to detect, document, and remediate financial risk. Serves as the primary analytical engine for GRC Pillars 01 and 05 within the TFB Governance framework.

Job Responsibilities:

• Conduct revenue assurance audits across TFB billing, contracts, and pricing — identify leakage patterns, quantify exposure, and develop remediation recommendations for segment leadership and Finance.
• Perform forensic analysis on escalated revenue and asset risk cases — develop findings, document evidence, and coordinate case disposition with Finance, Legal, and Corporate Investigations.
• Apply advanced data analysis techniques to detect billing anomalies, pricing exceptions, and contract compliance gaps across the TFB portfolio; translate findings into actionable reporting for governance leadership.
• Maintain the operational risk inventory, track asset exposure and SLA adherence, and support escalation governance workflows for Pillar 05.
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:

• Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• Acceptable areas of study include Data analysis, data science, decision science, similar quantitative fields or equivalent practical experience (Required)
• 7-10 years Analytics experience solving analytical problems using quantitative approaches
• Reporting & analyzing performance & data visualization (Tableau, Power BI, etc.)
• Advanced analytics, which includes SQL analysis of complex datasets, competitive analysis, quantitative analysis & research
• Experience with Python, R, Go or similar statistics or data science language preferred. (Required)
• Advanced proficiency in Excel and data analysis; experience with Salesforce or comparable enterprise CRM  (Preferred)
• Demonstrated ability to identify patterns of financial anomaly and communicate findings clearly to non-technical stakeholders (Preferred)
• Strong documentation discipline — ability to build structured case files and evidence packages suitable for Legal or IA review (Preferred)
• CFE (Part 1 minimum), CIA, or CRMA — or active pursuit of one of these designations (Preferred)
• Experience with T-Mobile billing systems, B2B contract structures, or partner channel operations (Preferred)
• Prior work in fraud investigation, audit, or compliance in a B2B enterprise environment (Preferred)
• Familiarity with GRC frameworks and internal audit standards (Preferred)

Knowledge, Skills and Abilities:

• Advanced Analytics (Required)
• Business Acumen (Required)
• Data Analysis (Required)
• Data Storytelling (Required)
• Data Visualization (Required)
• Executive Presence (Required)
• Financial Modeling (Required)
• SQL Database Queries (Required)
• Stakeholder Management (Required)
• Strategic Thinking (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): No

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Base Pay Range: $96,700 - $174,400

Corporate Bonus Target: 20%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ361246¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.