BUSSER

Description

***Required to work Fridays, Saturdays and Sundays - 2pm to CLOSE

Summary of Position:

The Busser position at Hog Island Oyster Co. (HIOC) ensures that tables are cleared, cleaned, and reset between seatings. Bussers will help serve food and refill beverages as necessary, while also assisting with the cleaning, processing and restocking of dishes, silverware, and napkins.

DUTIES AND RESPONSIBILITIES

• Assisting the guests' needs
• Ensuring menus, crockery, and cutlery are cleaned and replenished between tables 
• Communicate in a timely manner, while being open and respectful
• Knowledge of the menu
• Filling in where needed to ensure guest service standards and efficient operations.
• Be knowledgeable of restaurant, rules and procedures
• Adhere to all relevant health department rules/regulations and all customer service guidelines
• Fill empty water glasses
• Set decorations when needed
• Helping complete any and all side work
• Other duties as assigned

Requirements

SKILLS AND EXPERIENCE

• Excellent Communication Skills
• Exceptional Customer Service and People Skills
• Communication and Listening Skills
• Strong Attention to Detail
• Patience, Composure and High Energy Levels
• Team Player
• Customer-centric
• In-depth knowledge of food sanitation and safety policies
• Ability to have fun

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is regularly required to talk or hear. 
• Employee is frequently required to stand, walk, squat, bend, stoop, and reach with hands and arms.
• Able to walk on hard and uneven slippery surfaces.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 
• This position requires the ability to occasionally lift office/restaurant equipment, products and supplies, up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• The noise level is high, typical of a restaurant environment and workspace is shared with other staff and customers.
• Entails a fast paced, frequently changing environment in which interruptions are considered normal;
• Minimal exposure to physical risks such as operating dangerous equipment or working with chemicals;
• Constant exposure to possible food allergens such as milk, egg, peanut, tree nuts, fish, shellfish, wheat, and soy;
• Moderate exposure to unusual elements such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises; and
• Chemicals known to the State of California to cause cancer or birth defects or other reproductive harm may be present in foods or beverages sold or served here.

PLEASE NOTE: This job description is intended to convey information essential to understanding the scope of the Busser position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.