Programme Director – Insurance Core Platforms (ICP) 

London  
Full-time 
12 month Fixed Term Contract

The Opportunity 

What if you could lead one of the most critical transformation programmes in the insurance industry today? 

This is a unique opportunity to take ownership of our Insurance Core Platforms (ICP) programme – a multi-year technology modernisation programme at the heart of how we underwrite, price and serve our customers. You’ll shape and deliver a transformation that fundamentally improves how the business operates, with real impact on growth, efficiency and customer outcomes. 

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion. 

About QBE 

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch. 

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner. 

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your new role 

• Lead the end-to-end delivery of the Insurance Core Platforms (ICP) programme, shaping and executing a multi-year transformation roadmap across business, technology and operations 

• Act as the single point of ownership for the core modernisation programme, ensuring alignment between strategic priorities and delivery outcomes 

• Partner with senior leaders across Insurance, Technology and Transformation to translate business strategy into executable change programmes 

• Drive integration across underwriting, claims, data and core systems to deliver a joined-up operating model and improved customer outcomes 

• Establish and maintain robust governance, reporting and risk management frameworks, ensuring delivery confidence at Executive and Board level 

• Lead the selection and management of strategic technology partners and vendors, ensuring strong commercial outcomes and value realisation 

• Shape and build a high-performing delivery organisation, enhancing programme maturity and embedding a culture of accountability and continuous improvement 

• Ensure the ICP programme is fully aligned to broader initiatives including Target Operating Model (TOM), Digital Trading and data strategy 

About you 

• Proven experience leading large-scale, enterprise-wide transformation programmes, ideally involving core platform or PAS modernisation 

• Strong understanding of the insurance or financial services landscape, with experience operating in complex, regulated environments 

• Ability to operate confidently at Executive and Board level, influencing senior stakeholders and driving alignment across functions 

• Demonstrated experience managing complex delivery environments, including vendor ecosystems, large budgets and multi-disciplinary teams 

• Strategic mindset with the ability to translate vision into practical, deliverable plans 

• Comfortable operating in ambiguous, fast-paced environments, bringing clarity, structure and momentum to complex programmes 

Benefits 

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• 30 days holiday a year with the option to buy up to 2 additional days 

• Pension – employer contributions of 10% of your basic salary 

• Private medical insurance – fully comprehensive cover for you and your family 

• Short term remote work abroad – up to 20 days per year 

To learn more about benefits of working with us, click Rewarding our people 

Awards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for multiple industry awards including: 

• Insurance Post British Insurance Awards 2025 – multiple wins across Commercial Lines, Reinsurance and ESG 

• AXCO Global Insurance Awards 2024 – Network Management of the Year 

• Insurance Business UK 5-Star Cyber Awards 2024 

To learn more about our achievements, click Careers Awards 

Apply now and let’s make it happen! 

If you’re looking for a career that combines your expertise and your impact, click Apply today. 

Your career. At the heart of it.