- Salary
- $50k – $125k/yr
- Location
- Littleton, North Carolina, US
- Type
- Full-time
- Seniority
- Manager
- Source
- BetterTeam
Description
- Friendly, Family oriented community where neighbors help neighbors.
- Choices in types of educational options for children.
- Serene beauty. Land!
- Local Lake Gaston for activities from Fishing to Wake Boarding.
- Bike Trails .
- Ample places in the area to enjoy the outdoors- Parks, Lake Gaston, Roanoke Rapids Lake, Roanoke River and sportsman clubs.
- Hunting Wildlife Public Land.
We offer:
- No Saturdays (Family Time)
- Heated and AC Facility.
- Large Open Shop, Clean Bays.
- Team Events.
- Car Shows.
- 7:30a.m. to 5:30p.m. Monday .
- Health Insurance.
- Paid training & Continues Education Courses.
- PTO.
- Bonus GP Pay.
- Paid Vacation and Major Holidays.
- Great Shop Culture.
- Forecast goals and objectives for the Collision Center and strive to meet them.
- Prepare and /or administer an annual operating budget for the collision center.
- Understand, keep abreast of, and comply with federal, state, and local regulations that affect collision center operations, such as: hazardous waste disposal, safety inspections, OSHA right-to-know, associate safety programs, EPA air quality standards etc.
- Facilitate the recruiting, selection, on boarding, and training of associates; planning/scheduling/assigning, monitoring and appraising job results and associate performance; and the coaching, counseling and disciplining of associates so as to develop and retain a qualified workforce.
- Submit and /or maintain collision center technicians’ payroll, associate documentation as well as technician certification certificates – e.g. I-CAR / OEM / ASE / AC required by Region and company guidelines.
- Establish and maintain good working relationships with Dealerships, insurance adjusters and customers to encourage repeat and referral business.
- Ensure customer complaints are handled appropriately.
- Ensure that Collision Center facilities including customer waiting areas and work areas are appropriately maintained and clutter free.
- Maintain proper operational documentation and customer repair files.
- Accountable for compliance to all collision initiatives.
- Ensure the collection of Accounts Receivable on all insurance and wholesale account closed.
- Maintains all financial accounts related to collision center operations, AR/Open RO list/PO schedule - to ensure compliance accounting rules.
- Ensure RO’s closed reflect work performed and are compliant to Advanced rules on revenue recognition.
- Ensure the collision center’s parts and supply inventory is maintained per Advanced Parts reconciliation standards.
Qualifications:
- Ability to multi-task.
- Excellent customer service.
- CCC1 estimating experienced preferred.
- Basic Computer skills.
- Positive, friendly attitude, along with a customer service mentality.
- Enjoy working in a fast-paced environment.
- Excellent oral and written communication skills.
- Team player.
- Must have a valid driver’s license.
- Ability to learn new technology and research OEM repair procedures.
- I-CAR Certifications valued.