Student-Library Assistant

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us — and helped us grow a team that now serves over 180,000 learners worldwide.

Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we're ready to expand our reach. All we need is you.

The opportunity

Job Summary

Southern New Hampshire University is currently seeking Student Library Assistants for our Campus location to provide exceptional assistance to library users in person. Library Assistants serve as the first point of contact for users of the Shapiro Library floor, and are required to be familiar with library operations, maintain user confidentiality, and able to communicate effectively with supervisors, users, peers, and faculty. Assistants should also be highly detail oriented, and demonstrate a commitment to teamwork, as well as responsibility and flexibility regarding work schedules. 

Job Responsibilities

• Have working knowledge of Shapiro Library service points, as well as other units housed in the Wolak Library Learning Commons, and direct users as needed to appropriate resources within the WLLC 
• Have knowledge of the SNHU campus to direct users and guests to other campus locations 
• Seasonal displays and book displays 
• Circulate materials accurately and efficiently; students should have working knowledge of circulation policies and procedures 
• Demonstrate accuracy with shelving library items and shelf reading library collection; students should be familiar with the various library collections, fluent in the Library of Congress call number system, and possess strong attention to detail  
• Maintain confidentiality of user records 
• Assist in general maintenance of library facility—including, but not limited to, basic cleaning, pushing in chairs, and general tidying 
• Run errands between buildings as necessary 
• Other duties as assigned. 
• Assist Student Library Assistant Supervisors in staffing the Information Desk in the evenings and weekends 

Minimum Qualifications

• Currently enrolled in a campus degree program as SNHU
• Proficiency in English is required 
• Punctual, courteous, respectful and reports to work as scheduled 
• Strong interpersonal and communication skills 

Learning Outcomes (NACE Competencies)

• Develop Communication skills through professional interactions with students, staff, and faculty.
• Strengthen Teamwork skills by collaborating with department staff and fellow student employees.
• Build Professionalism through reliability, accountability, and workplace etiquette.
• Enhance Technology skills through the use of office systems, software, or specialized tools.
• Improve Critical Thinking by solving problems and making informed decisions in daily tasks.
• Practice Leadership by taking initiative and supporting departmental goals.
• Increase Career & Self-Development through workplace experience and professional growth.
• Develop Equity & Inclusion awareness by interacting respectfully with diverse populations.

Work Schedule

Monday - Friday 8:30AM-7:30PM

Saturday -Sunday 11:30AM-7:30PM

Nights, mornings, and weekends are required

Additional Information

Please provide your class schedule along with a resume detailing qualifications and interest in the role.  

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.