Student - Lead Peer Educator

Southern New Hampshire University is seeking a student employee to fill the role of Lead Peer Tutor. The Lead Peer Educator serves as a mentor, tutor, and team leader within the Peer Education program. In this role, the Lead Peer Educator supports tutees in specific content areas while mentoring new tutors and assisting in training, team building, and program development. Lead Peer Educators model best practices in tutoring, communication, professionalism, and inclusive engagement. This position is designed to further enhance student workers’ leadership, tutoring expertise, and career readiness while contributing to SNHU’s learning community. 

Essential Duties and Responsibilities: 

• Serve as a mentor and role model to new and current peer tutors; assist with onboarding, training, and professional development efforts. 

• Assist coordinator(s) with discipline-specific training, conduct class visits, in-class sessions, class-embedded assignments, and other special projects as assigned. 

• Assist coordinator(s) with organizing team meetings, workshops, or training sessions that foster collaboration, equity, and continuous learning. 

• Assist with WLC office opening and required evening closing responsibilities. 

• Continue with student support roles as assigned, which may include drop-in tutoring, one-to-one tutoring, review sessions, and class-embedded assignments. 

• Provide advanced academic support in specific subject areas using differentiated, learner-centered strategies based on individual strengths, learning styles, backgrounds, and prior knowledge. 

• Attend required All-Peer Educator training sessions. 

• Check office communications daily for assignments, announcements, and correspondence. 

• Submit payroll hours and tracking forms promptly after each shift. 

• Support WLC annual goals and initiatives. 

• Engage in regular communication and one-on-one meetings with tutoring coordinator. 

Interpersonal Expectations 

• Motivate students and help them develop confidence through positive feedback on areas of improvement 

• Demonstrate and coach others on strong study strategies, motivational techniques, and academic success habits consistent with tutor training. 

• Communicate clearly and professionally with students, staff, and team members, modeling interpersonal and intercultural communication. 

• Apply critical thinking and leadership skills to resolve issues and promote a supportive and inclusive learning environment. 

• Use appropriate academic technologies and tools to support peer tutoring, session documentation, and professional communication. 

Minimum Qualifications: 

• A minimum of one year of tutoring service at the Wolak Learning Center 

• Current enrollment as a part/full-time SNHU student 

• Cumulative SNHU GPA of 3.0 or higher 

• Excellent level of responsibility, reliability, and punctuality 

• Strong leadership and interpersonal communication skills 

• Ease in relating to students from diverse backgrounds 

Learning Outcomes: 

• Strengthen leadership skills that prepare student workers for post-graduate employment and professional advancement. 

• Incorporate advanced communication skills in peer tutoring relationships, supporting clear, respectful dialogue. 

• Evaluate and adapt tutoring strategies based on learner feedback, session dynamics, and academic goals. 

• Practice inclusive tutoring ensuring all students feel welcomed, supported, and respected regardless of background or identity. 

• Take initiative in supporting the peer educator team, mentor others, and actively contribute to a positive team culture. 

• Model punctuality, ethical responsibility, and accountability, setting a standard for others within the program. 

• Collaborate with fellow peer educators and staff to coordinate programming and uphold the goals of the Wolak Learning Center. 

• Use learning platforms and communication tools to support students and peer educators across various tutoring modalities. 

Work Hours:  

Hours vary. Office Hours: Mondays-Thursdays: 9:00am-6:00pm, Fridays: 9:00am-4:30pm, closed: Saturdays and Sundays