ERP BUSINESS ANALYST

• Responds to end-user requests for assistance.
• Translates County business requirements into business solutions utilizing ERP system functionality; acts as liaison between executive and management staff, end users, and information technology staff to design and configure business solutions to ensure business requirements have been met.
• Sets and maintains application-level security; develops and administers security definitions and profiles.
• Coordinates with information technology and end users to determine patches/updated logic and application upgrades
  implementation; tracks functional upgrades in new releases of ERP software; educates end users on new functionality and
  implements new functionality upon request.
• Consults and coordinates with information technology and/or system vendors to resolve application/system and equipment problems.
• Creates and maintains table-driven business rules and other ERP application configuration settings.
• Develops and manages project plans to implement business solutions; monitors and communicates the progress of the project.
• Creates custom program designs to be coded and tested by information technology; develops and coordinates acceptance
  criteria with end users.
• Develops, with end users, test plans and procedures for implementation of added functionality, custom programs, and
  software upgrades and system patches; coordinates with information technology to test patches/updated logic and
  overall application upgrades.
• Creates, documents, and maintains County business processes.
• Creates end-user reports utilizing the vendor’s report writer and query tools.
• Automates business processes by using application workflow technology.
• Uses data warehouse tools to turn data into business intelligence.
• Develop training curriculum and conduct training sessions.

• ERP System modules in finance, and/or accounting, and/or budgeting, and/or human resources, and/or
  payroll, and/or property tax.
• Business Process Reengineering (BRP).
• ERP business solution implementation.
• Problem diagnosis and troubleshooting techniques.
• Principles and practices of public and/or business administration, and/or public finance/accounting, and/or
  human resources/payroll.

• Relational database theory and design.
• Security methods for managing ERP system access.
• Principles and practices of training.
• Principles and methods of automated records system management.
• Web-based client/server application architecture and associated communication protocols.
• Web-based business processes such as recruitment, procurement, employee self-serve, etc.

• Develop, communicate, and execute detailed project plans.
• Define and document business requirements.
• Configure ERP application or create custom software designs.
• Create reports utilizing ERP application reporting tools.
• Establish and maintain effective working relationships and maintain high levels of customer service.
• Communicate effectively both orally and in writing.
• Follow oral and written instructions.
• Read, understand, interpret and apply ERP system manuals.
• Work independently under limited supervision, exercise initiative within established procedural guidelines, and
  organize and prioritize work to meet established deadlines.
• Log and track new releases of software, associated functional upgrades, and software patches.
• Coordinate implementation of new software releases, functional upgrades and software patches with
  information technology and end users.
• Write clear and concise instructions and training plans.
• Microsoft Office software including Access, PowerPoint, Excel, and Word.

• Possess a valid California class C driver's license or be able to provide suitable transportation that is approved by
  the appointing authority.
• Successfully complete a background check to include fingerprinting.

• As a condition of employment, prospective employees may be required to submit to a background review, which may include a review of information concerning present and/or prior employment, driving record, and record of any criminal convictions.
• Employment is contingent upon acceptable documentation verifying identity and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9.
• If you are hired into this classification in a temporary position, your rate of pay will be hourly, and you will not be eligible for the benefits listed in the summary. 

• A completed County of Monterey Employment Application
• Responses to the Supplemental Questions
  

The County of Monterey is committed to honoring the service and sacrifice of veterans and eligible military spouses (i.e., surviving spouses of veterans, spouses of totally disabled veterans, and spouses of active-duty service members) and awards veterans’ preference points for this recruitment. To obtain a Veterans and Eligible Military Spouse Preference Application, please visit the Human Resources website or click on the following link: Click Here to View the Veterans and Eligible Military Spouse Preference Application