Senior UC engineer

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role:
The Unified Communications Engineer is responsible for the design, governance, optimization, and lifecycle management of enterprise unified communications platforms, ensuring scalable, secure, and reliable collaboration experiences across the organization. This role will also offer guidance and coordination of technical skills needed for Global Live Events.

Your Role Accountabilities:

OPERATIONS/PROJECT MANAGEMENT

• Defines and maintains platform standards and operational models for AV, VTC and phone issues.
• Establishes and enforces technical standards, policies, and best practices across conferencing and collaboration environments.
• Manage Procurement Process with Procurement and Finance Teams in Region
• Monitor the performance, availability, and capacity of the systems.

ENGINEERING

• Provides technical guidance, design validation, and escalation support for high-visibility enterprise events, ensuring platforms meet performance, reliability, and security standards.
• Evaluates emerging technologies and provides design recommendations aligned with business and security requirements.
• Ensure the quality, reliability, and security of the unified communications infrastructure in partnership with Security, Compliance and Facilities.
• Establish and enforce standards, policies, and procedures for the unified communications systems.
• Ensure compliance with regulatory and industry best practices.

Qualifications & Experiences:

• Minimum of 5 years of experience in Unified Communications or a similar role.
• Experience defining enterprise UC Standards.
• Strong organizational, problem-solving skills, communication and interpersonal skills.
• Ability to work under a variety of conditions and handle high-level customers.
• Experience partnering with vendors and evaluating third-party solutions.
• Self-motivated and able to work independently.
• Demonstrated ability to make independent technical decisions with enterprise impact.
• Experience with Zoom and Teams AV, Phone, and Events.
• Knowledge of IPTV and Digital Signage Systems.
• Knowledge of AV devices (Crestron, Poly, Logitech, etc.).
• Experience with maintaining and supporting Screening Rooms (Theatrical releases, All Hands and Global Town Halls.)
• Experience in event preparation and technical operations for live events; including special Audio considerations and Video sharing.
• Room installation experience.

Not Required but preferred experience:

• Knowledge of and passion for media, entertainment, and technology industries (including key players, growth trends and drivers, new media models, industry structure, etc.).
• Familiarity with streaming and similar products/services.
• Experience working in a national or global company.
• Comfortable working in highly iterative and somewhat unstructured environment.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.