Data Scientist

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

We are seeking a visionary Data Scientist to spearhead our AI and advanced analytics initiatives within the customer & agency domain. This role is ideal for a seasoned professional who thrives at the intersection of cutting-edge technology, ethical AI, and strategic business impact. You will lead the development and deployment of high-impact data science solutions, drive innovation in Generative and Agentic AI, and champion responsible AI practices across the organization.

 Key Responsibilities

• Model Development & Deployment: Build, test, deliver, and maintain robust data science and AI models that solve complex business challenges.

• Responsible AI Leadership: Embed the highest standards of AI ethics and responsible AI in all phases of model development and deployment.

• Business Alignment: Influence and translate strategic business objectives into actionable data science requirements.

• Health Pillar Support: Drive ideation and delivery of advanced analytics and AI solutions within the health vertical especially on AI based conversational chatbots.

• Conversational AI Ownership: Lead the design, development, and optimization of intelligent chatbots and conversational agents.

• Innovation & Thought Leadership: Continuously explore and implement best-in-class solutions in Generative and Agentic AI.

• Team Leadership: Mentor and work manage a high-performing team of data scientists and AI engineers, fostering a culture of collaboration and excellence.

Qualifications & Skills

• Bachelor’s or Master’s in Data Science, Computer Science, AI, or related quantitative field

• 5+ years (Bachelors) or 3+ years post-Masters in AI/Data Science

• Expert in Python, SQL, LangChain, Hugging Face

• Preferably with conversational chatbots utilizing LLMs for intent detection, Geolocation Analytics, Churn Modelling, Cluster Analysis, Recommendation Engine

• Hands-on experience with Azure or Google Cloud

• Experience in managing ML artifacts and LLM cost optimization is a strong plus

• Proven track record managing delivery teams of data scientists and AI engineers

• Exceptional ability to communicate across technical and non-technical audiences

• Strong team player with cross-functional and cross-geography collaboration skills

• Demonstrated critical thinking and analytical capabilities

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.