Hospice Clinical Director

Description

The Hospice Clinical Director will oversee clinical operations, ensure compliance with regulations, and promote a culture of compassion and excellence in end-of-life care.

Primary Responsibilities and Duties:

• Oversee the daily operations of the hospice team, ensuring high-quality patient care.
• Manage and mentor nursing and clinical staff, providing guidance and support in patient care practices.
• Develop, implement, and evaluate clinical policies and procedures to enhance the quality of care provided to patients, families, and caregivers.
• Collaborate with medical directors, nursing staff, and other health care team members to develop and evaluate patient care plans.
• Conduct regular clinical audits and reviews to ensure adherence to quality standards and best practices.
• Provide ongoing education and training for clinical staff on new policies, procedures, and care techniques.
• Serve as a liaison between the agency and external stakeholders, including regulatory agencies, healthcare providers, and families.
• Address patient and family concerns, ensuring effective communication and resolution of issues.
• Stay current with industry trends, regulations, and advancements with home health care
• Work closely with the Administrator to ensure the agency is running smoothly and efficiently and providing exceptional patient care.
• Ensure the clinical team is accurately documenting care provided and reporting any significant changes in the patient’s condition. This includes noting exact medication and care provided with the date and time for insurance purposes and appropriate quality of care to patients.
• Provide clinical supervision, mentorship, and support to nursing staff, including ongoing education, training, and performance feedback, to promote professional growth and development.
• Oversee the recruitment, hiring, orientation, and retention of nursing staff, ensuring adequate staffing levels and skill mix to meet patient needs and maintain quality of care.
  • Educate employees on job expectations, all applicable and current company procedures, polices, and federal, state and local regulations.
  • Assign tasks and ensure quality work and exceptional resident care is being done.
  • Provide feedback to employees on their performance.
  • Establish working hours, schedules, time off, and vacations while ensuring each shift has proper coverage.
  • Set an example by maintaining professionalism and a positive demeanor in the workplace.
• Adhere to all safety protocols and infection control measures.
• Collaborate with family members and health care teams to ensure continuity of care.
• Adhere to infection control and safety procedures to protect patients and staff.
• Perform all other duties assigned.

Requirements

Job Qualifications:

• Current Registered Nurse (RN) license in the state where work is performed.
• EMR experience with Matrix Care.
• Minimum of 1 year of clinical experience in hospice or palliative care.
• At least 1 year of experience in healthcare leadership.
• At least 1 year of experience in case management.
• Previous leadership or management experience preferred.
• Strong knowledge of Medicare/Medicaid regulations and hospice standards.
• Strong clinical skills and the ability to perform a range of nursing tasks with sensitivity and compassion.
• Excellent communication and interpersonal skills, with the ability to interact effectively with patients, families, caregivers, and healthcare professionals.
• Demonstrated ability to prioritize tasks, manage multiple responsibilities, and adapt to changing priorities in a fast-paced environment.
• Ability to build rapport with patients through a compassionate and caring demeanor.

Physical Requirements:

• Ability to lift and transfer patients, with or without assistance, up to 50lbs on occasion.
• Capability to perform physical tasks such as bending, standing, walking, and climbing stairs for extended periods.
• Strength to handle medical equipment and assist patients with mobility and physical activities.
• Visual acuity and dexterity for performing tasks such as reading medical records, administering injections, and handling medical instruments.
• Ability to respond swiftly and efficiently to emergency situations.
• Capacity to work in various home environments which may include navigating stairs, tight spaces, or uneven surfaces.
• Maintain regular attendance and timeliness as set forth within the work schedule designated by the department supervisor/manager.
• Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
• The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.