Administrative Assistant I

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

This position is located at our Billings MT, Downtown Tower.

What’s Important to You
We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Generous Paid Time Off (PTO) in addition to paid federal holidays.
• Child Care Assistance Program for eligible dependent(s).
• Exercise reimbursement program for employees.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #TeamFirstInterstate.

SUMMARY
Greets and welcomes guests to the Executive Office; assumes administrative responsibility for projects that may be complex and/or involve bank-wide impact. May provide assistance with special projects. Requires professionalism, confidentiality, initiative and good judgment. Position may be found in several different departments. Applies advanced skills for the position. Has varied and somewhat complex duties and tasks. Resolves most questions and problems and refers only the most complex issues to higher levels. Works under minimal supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Front Desk Coverage – welcoming and directing customers.
• Greets customers and clients to the department in person, over the phone and via e-communications; establishes a quality customer experience through a courteous attitude and professional appearance.
• Clerical and organizational assistance of department correspondence, handling mail, scanning, and other administrative duties.
• Support processes and assist in preparation of documents to support business activities.
• Operate PC using one or more software programs to generate documents, coordinate meetings, conferences, presentations, travel arrangements, and perform other routine administrative work.
• Organize and coordinate department functions as requested.
• Order and maintain supplies; arrange for equipment maintenance.
• Design, construct and edit PowerPoint presentations.
• Process invoices for payment.
• Perform other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS AND ABILITIES

• Must have excellent interpersonal skills in order to interface in person and via telephone.
• Must have the ability to work independently and to prioritize projects/responsibilities.
• The position requires flexibility, as priorities change and as needs arise to assist other department colleagues.
• Strong organizational skills and attention-to-detail are required.
• Ability to communicate effectively.
• Ability to work well with co-workers.
• Ability to properly prioritize workload and remain adaptable under pressure.
• Computer skills essential.
• Computer experience with PowerPoint a must; Internet, Word and Excel required.
• Knowledge or experience with Access preferred.
• Ability to pay attention to detail required, especially in time-sensitive and pressure situations.
• Looking for a professional, self-driven/motivated, pleasant individual who is committed to insuring that our clients always come first.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or general education degree (GED) required
• 1-3 years of administrative support experience preferred

PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

• Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently
• Lifting - Occasionally (up to 10 lbs)
• Sitting - Frequently
• Overtime - Subject to business need
• Noise Level -
• Typical Work Hours - M-F (8-5)
• Regular and Predictable Attendance - Required

**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.